Reviews
Write a reviewWe had a great experience. Dylan is low-pressure, knows what’s the car is worth and asks a fair price. Excellent process. We’ll buy from him again.
We had a great experience. Dylan is low-pressure, knows what’s the car is worth and asks a fair price. Excellent process. We’ll buy from him again.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
they never got back to me, i still would like to hear from them, anytime
they never got back to me, i still would like to hear from them, anytime
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Very knowledgeable and good to work with. Hope to buy my sports car from them.
Very knowledgeable and good to work with. Hope to buy my sports car from them.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
No one ever contacted by phone or email! It's been over two weeks now.
No one ever contacted by phone or email! It's been over two weeks now.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Dylan was great in helping me learn more about the car than what was listed on the website, and he went the extra mile to make sure that, as a first- time customer, I left happy with a good deal. It was greatly appreciated that he was willing to negotiate a bit, in the difficult current market where many dealerships follow hardline pricing. It was a "top notch" buying experience, through and through. Last but not least, the quality and cleanliness of the 18-year-old car I got was second to none. In closing I would recommend that anyone in the market for a car give Hometown Auto Sales a chance, and it is very likely that I will be a repeat customer in the future.
Dylan was great in helping me learn more about the car than what was listed on the website, and he went the extra mile to make sure that, as a first- time customer, I left happy with a good deal. It was greatly appreciated that he was willing to negotiate a bit, in the difficult current market where many dealerships follow hardline pricing. It was a "top notch" buying experience, through and through. Last but not least, the quality and cleanliness of the 18-year-old car I got was second to none. In closing I would recommend that anyone in the market for a car give Hometown Auto Sales a chance, and it is very likely that I will be a repeat customer in the future.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Set up a test drive online with no issues on a car that had arrived the day before. Dylan was great to work with and provided clear feedback on my offer that made it easy to come to resolution quickly. Left with my car in quick order. I'm also very impressed with the car - it's clear they seek out cars that they will feel confident in selling. Would absolutely recommend!
Set up a test drive online with no issues on a car that had arrived the day before. Dylan was great to work with and provided clear feedback on my offer that made it easy to come to resolution quickly. Left with my car in quick order. I'm also very impressed with the car - it's clear they seek out cars that they will feel confident in selling. Would absolutely recommend!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They are friendly to deal with but were trying to scam me on a Daytona Gray Audi S5 that has serious structural damage. I found out when I bought the Autocheck report. The Carfax didn't show it but it looks like they bought the car damaged from the auction and lied about that. They obviously patched it up and are looking to make a huge profit at the buyer's expense. They're selling the car at top dollar. So glad I spent the $24 for an Autocheck report to uncover this fraudulent outfit. The owner was so hungry for money he was willing to do the deal on Thanksgiving and bilk me out of several thousand dollars of accident depreciation! But very friendly. Don't be fooled. Do your homework.
They are friendly to deal with but were trying to scam me on a Daytona Gray Audi S5 that has serious structural damage. I found out when I bought the Autocheck report. The Carfax didn't show it but it looks like they bought the car damaged from the auction and lied about that. They obviously patched it up and are looking to make a huge profit at the buyer's expense. They're selling the car at top dollar. So glad I spent the $24 for an Autocheck report to uncover this fraudulent outfit. The owner was so hungry for money he was willing to do the deal on Thanksgiving and bilk me out of several thousand dollars of accident depreciation! But very friendly. Don't be fooled. Do your homework.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I recently bought my first car from Hometown Auto Sales, and feel very grateful for such an easy, sound buying process I went through with Dylan. The inventory at Hometown Auto Sales is way better than what I've found at other local used car lots, as the staff only pick out and sell the best of the best, the most reliable of the most reliable, plus often times unique, cool, and excellent vehicles. I drove up to Cedarburg from Milwaukee to find a 2006 Saab 9-2x I bought that was nearly mint and had only 73,000 miles on it! I couldn't believe how clean it was inside, outside, and under the hood. Additionally, I requested to have the vehicle put up on a lift during the final stages of buying my car, for me to inspect it for any rust and they gladly did so. In the negotiating process, they even offered to rubberize undercoat underneath it to prevent any future rust! The mechanic who put the car on a lift in their shop was also very friendly, and professional. Working with Dylan was super stress-free, and I felt at ease the entire time. From taking the car on a test drive, phone and email contacts, and eventually pulling the trigger on it and signing all the paperwork, Dylan isn't pushy or pressuring: he buys good cars and sells good cars because that's what he wants to do. There's not junk or bad vehicles out on the lot, which is a big plus for me.There's in-house financing through a credit union Hometown Auto Sales uses but I chose to find my own loan which Dylan was totally fine with me doing. The car was perfectly detailed and came with a 1,000 mile/1 month warranty when I drove it home. I'm very impressed and happy with my car, and would have zero hesitation recommending Hometown Auto Sales to a potential car shopper. Seriously, ask yourself, why would you go to a big car dealership when this local spot is excellent?
I recently bought my first car from Hometown Auto Sales, and feel very grateful for such an easy, sound buying process I went through with Dylan. The inventory at Hometown Auto Sales is way better than what I've found at other local used car lots, as the staff only pick out and sell the best of the best, the most reliable of the most reliable, plus often times unique, cool, and excellent vehicles. I drove up to Cedarburg from Milwaukee to find a 2006 Saab 9-2x I bought that was nearly mint and had only 73,000 miles on it! I couldn't believe how clean it was inside, outside, and under the hood. Additionally, I requested to have the vehicle put up on a lift during the final stages of buying my car, for me to inspect it for any rust and they gladly did so. In the negotiating process, they even offered to rubberize undercoat underneath it to prevent any future rust! The mechanic who put the car on a lift in their shop was also very friendly, and professional. Working with Dylan was super stress-free, and I felt at ease the entire time. From taking the car on a test drive, phone and email contacts, and eventually pulling the trigger on it and signing all the paperwork, Dylan isn't pushy or pressuring: he buys good cars and sells good cars because that's what he wants to do. There's not junk or bad vehicles out on the lot, which is a big plus for me.There's in-house financing through a credit union Hometown Auto Sales uses but I chose to find my own loan which Dylan was totally fine with me doing. The car was perfectly detailed and came with a 1,000 mile/1 month warranty when I drove it home. I'm very impressed and happy with my car, and would have zero hesitation recommending Hometown Auto Sales to a potential car shopper. Seriously, ask yourself, why would you go to a big car dealership when this local spot is excellent?
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a low mileage Mercedes Benz from hometown and had a great experience. Price was right, salesman Dylan was great, I walked out feeling that they really care about the customer. Will be back for service in the future.
Bought a low mileage Mercedes Benz from hometown and had a great experience. Price was right, salesman Dylan was great, I walked out feeling that they really care about the customer. Will be back for service in the future.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase