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Subaru of Wyoming Valley

(634 reviews)
Visit Subaru of Wyoming Valley
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–4:30pm
Tuesday 9:00am–8:00pm 8:00am–4:30pm
Wednesday 9:00am–8:00pm 8:00am–4:30pm
Thursday 9:00am–8:00pm 8:00am–4:30pm
Friday 9:00am–7:00pm 8:00am–4:30pm
Saturday 8:30am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (570) 609-0243 (570) 609-0243
Used (570) 609-0233 (570) 609-0233
Service (570) 299-3711 (570) 299-3711

Reviews

(634 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru of Wyoming Valley from DealerRater.

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owmer

very good experience good credit department had my car quickly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Joe, thank you for your support! We're happy we could help. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

We had an amazing experience with Joe M!

We had an amazing experience with Joe M! He helped us get our new car ordered for our growing family. We could not be happier! Thanks Joe!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're glad to hear that you found our team here at Wyoming Valley Subaru so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

I’ve worked with Joe G both purchases on my legacies.

I’ve worked with Joe G both purchases on my legacies. They are working out fabulous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Excellent Pre-and-Post Service

Information provided by Mr. Joseph Gonda, at the dealership, was accurately presented throughout the purchase process of a new vehicle. Mr. Gonda was helpful in including a post-delivery purchase of additional items I decided to place onto the Crosstrek vehicle. I also compliment the Service Department personnel for their very courtesy service, and I also compliment the cleanliness of the service and lounge area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Wyoming Valley Subaru as your first choice for all your vehicle needs. Safe travels!

Effective service and responses to my questions.

Effective service and responses to my questions. There were no surprises along the way. Efficient service throughout.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Great service and customer service.

Great service and customer service. The employees are helpful and great with you. I recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

We came from out of state.

We came from out of state. The car was ready and everything went smooth. Thanks Dave Koch and Patrice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi. We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!

Consumer response

Thank you Subaru of Wyoming Valley.

Dave Koch was very helpful when we purchased our Toyota

Dave Koch was very helpful when we purchased our Toyota 4Runner. He was patient - especially since we needed to go back out and examine the car several times. We forgot to bring the title for the car we were trading, but he made sure that arrangements were made so that we could get it to them the next day. Detailing and a full tank of gas made the deal just right!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope to be of service to you again! Take care!

Excellent help purchasing a new car.

Excellent help purchasing a new car. Very patient and helpful. Got us out the door and on the road quickly. Had just what we were looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Wyoming Valley Subaru as your first choice for all your vehicle needs. Safe travels!

Subaru of Wyoming Valley and Nicholas Scopelliti in sales

Subaru of Wyoming Valley and Nicholas Scopelliti in sales are outstanding. Very helpful and knowledgeable. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to Nicholas here at Wyoming Valley Subaru! We hope you continue to choose us for all your automotive needs! Take care!