Reviews
They had the exact used Subaru I was looking for.
They had the exact used Subaru I was looking for. Very prompt preparation and delivery. Joe was the perfect sales representative. He knew his inventory and understood what I wanted. He went far beyond routine service in helping me transfer my goods from my old Nissan into my almost new Subaru. Finance officer was efficient and capable. The entire purchase experience was most satisfactory.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!
Went to Subaru to look at a used vehicle and met Joe
Went to Subaru to look at a used vehicle and met Joe Mercado. What a pleasure to do business with him as well as all the staff. Very kind, courteous and honest. Ever heard of an honest car salesman? He is. Would definitely do business with them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Sue, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Went to subaru wyoming valley .
Went to subaru wyoming valley .met with joe mercado,had a great experience with the best salesman, we are getting a 2022 crosstrek thank you so much joe mercado
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Everyone was very helpful and professional.
Everyone was very helpful and professional. Joe Mercado was a pleasant & enthusiastic salesperson. Very easy process to buy my new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Ursula, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Joe was fantastic, courteous and professional, answered
Joe was fantastic, courteous and professional, answered all my questions, and went above and beyond any other salespersons i have dealt with!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear you found our staff, Joe to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Dealt with Joe Gonda.
Dealt with Joe Gonda. The service was very professional and these are real true Car guys.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Wyoming Valley Subaru. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Buying a car was never a fun process for me until I met
Buying a car was never a fun process for me until I met Nicholas Scopelliti at Subaru of Wyoming Valley. Nicholas was my salesman and he was extremely helpful and knowledgeable about most everything, which eased my anxiety immensely. I had MANY questions that he answered with patience and kindness. I felt comfortable with him during the entire “car buying” process. From my first test drive to actually driving off the lot — Nicholas met me with an enthusiasm that was contagious. He was genuinely happy for me and my purchase, always treating me with respect and honesty. Nicholas never pushed me into anything out of my price range and matched me up with a beautiful Subaru Legacy, a car I had previously overlooked. I am SO happy with my purchase. I will return here for all my car needs from now on after the amazing customer service I received. I never realized buying a car could be so painless and stress-free. Thank you again, Nicholas!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
I was with my son when he purchased a new Subaru WRX.
I was with my son when he purchased a new Subaru WRX. Joe Gonda was very helpful & personable!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Marcie9123 I was with my son when he purchased a new Subaru WRX. Joe Gonda was very helpful & personable!
Marcie9123 I was with my son when he purchased a new Subaru WRX. Joe Gonda was very helpful & personable!
Great deals and friendly service.
Purchased a Lincoln MKX today and our salesman Joe Mercado was the best. He was very friendly and not pushy. Felt like I knew him right from the start because of his outgoing personality. He answered all our questions and helped us get the best deal. Fred Davis was also excellent and worked with us on getting the price to where we felt it needed to be for our budget and was very informative in answering all our questions. Thank you both. Joe we will be back in the future when shopping for a car because of you! Thanks again. Marie & Gary Snipes
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Marie, thank you for your positive review. We're glad to hear that you found our team here at Wyoming Valley Subaru so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!
Joe Gonda was amazing!
Joe Gonda was amazing! 1st class salesman! Everything went well! Great experience! Thank you Joe!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!
