Reviews
Great experience
I love our new CrossTrex. The dealership was a great place to deal with especially our sales representative. I want to thank Joe Gonda for his friendliness and great knowledge of the vehicles he's selling.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Bob, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!
Impressive store! Haven't been there since Pierce St....
Impressive store! Haven't been there since Pierce St. Great help! Nicholas absolutely killed it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always great customer service. Such a friendly...
Always great customer service. Such a friendly atmosphere every time I am there. Everyone there is very knowledgeable and polite
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Initial contact was great- waiting to pick up our car as...
Initial contact was great- waiting to pick up our car as of today! Polite and personable!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The BEST place to buy a Subaru in NEPA.
We recently bought a 2016 Crosstrek from Wyoming Valley Subaru. I have got to say that Pam Harmon and Fred Davis walked us through the process, and made it easy!! There were both amazing!! Pam and Fred were not the only people that helped us, and made us feel at home and confident that we were in the right dealership. Robert and Eric also helped, as well as many others. Everyone we meat genuinely wanted for us to be happy with every aspect of our visit. This dealership is without the BEST Subaru dealership in this area. Oh yes, about the car we bought, it is just as fine as the service we received. The car was so clean I felt guilty about getting dirty while driving it home. 😊
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Joe, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
We loved Joe Gonda! He couldn’t have been any nicer or...
We loved Joe Gonda! He couldn’t have been any nicer or more helpful. Everyone we encountered there was very nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Sandy, we're happy to hear you had such a positive experience with Joe Gonda! Feel free to reach out to us if you need anything. Have a wonderful day.
My experience at Subaru of Wyoming Valley was great! From...
My experience at Subaru of Wyoming Valley was great! From the knowledgeable salesperson right through the purchase of of my new vehicle. I actually said to them “why have I not been here sooner”!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, congratulations on your new vehicle and thank you for your great feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Have a great day!
Great place they stand by there vehicles used or new had...
Great place they stand by there vehicles used or new had an issue with used vehicle they replaced vehicle with no hassles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Mark, thanks for your great review, and for giving our dealership such a high star rating! We strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Have a great day!
Received several emails with different cars and options....
Received several emails with different cars and options. Our situation has changed and need not as immediate as we thought.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Have a great day!
The dealership is very efficient, professional, polite....
The dealership is very efficient, professional, polite. People are very helpful, polite. Efficient. It was a very pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. Safe travels!