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Subaru of Wyoming Valley

(634 reviews)
Visit Subaru of Wyoming Valley
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–4:30pm
Tuesday 9:00am–8:00pm 8:00am–4:30pm
Wednesday 9:00am–8:00pm 8:00am–4:30pm
Thursday 9:00am–8:00pm 8:00am–4:30pm
Friday 9:00am–7:00pm 8:00am–4:30pm
Saturday 8:30am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (570) 609-0243 (570) 609-0243
Used (570) 609-0233 (570) 609-0233
Service (570) 299-3711 (570) 299-3711

Reviews

(634 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru of Wyoming Valley from DealerRater.

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I'd like to Thank Joseph Mercado for making my purchase...

I'd like to Thank Joseph Mercado for making my purchase of a new Subaru Crosstrek today a pleasant experience. He was extremely knowledgeable and helpful.I would highly recommend Joe if you are looking to purchase a car. I can honestly say it was the best experience I have ever had when purchasing a vehicle!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're glad to hear that you found our team here at Wyoming Valley Subaru so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

I love my new car. Joe Gonda, who was our sales...

I love my new car. Joe Gonda, who was our sales representative, was wonderful to work with. He made sure I found the exact car I wanted at a fair price. The experience was stress free and Joe was pleasant to work with. I would recommend anyone to go see Joe for excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jean, thank you for your positive review. We're glad to hear that you found our team here at Wyoming Valley Subaru so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

Joe Gonda as a saleperson was extremely helpful and as a...

Joe Gonda as a saleperson was extremely helpful and as a technical support was a true professional doing right things right. He is the reason why we own a Subaru Forester.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car! It is great to hear our Staff, Joe Gonda was knowledgeable and pleasant to work with. We hope to see you again! Safe travels!

Joseph M. Great Salesman who made looking and buying a...

Joseph M. Great Salesman who made looking and buying a vehicle a lot smoother than most salesman he helped my son and I find the right car at the right price without any difficulty I would highly recommend Joseph M. If your looking for a vehicle Joesph M. can make buying a new or used car easier and pleasant experience for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car, Mark! It is great to hear our Staff, Joseph Mercado was knowledgeable and pleasant to work with. We hope to see you again!

We weren't in the market for a newer car, but we found a...

We weren't in the market for a newer car, but we found a gem at Subaru of Wyoming Valley, not only in the car, but also in our salesman, Joe Gonda. The car is a 2015 Subaru Outback with less than 3200 original miles, which we couldn't pass up, and Joe is an outstanding, outgoing, friendly, efficient, highly knowledgeable, patient, customer-oriented member of the sales team. Joe did everything he could to match the trade-in value we expected on our previous car, get us the car we wanted in a timely manner, and at the price we wanted to pay. We have never owned a Subaru, but our experience at Subaru of Wyoming Valley was EXCEPTIONAL, and we HIGHLY RECOMMEND the dealership. Ask for Joe Gonda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Joe Gonda is a great salesperson to work with, honest and...

Joe Gonda is a great salesperson to work with, honest and fair. But check out the service department, some are good, but others not so great.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!

The salesman Joe Gonda was extremely helpful and help us...

The salesman Joe Gonda was extremely helpful and help us find the right vehicle for us. Everything went quick and smoothly. Overall a fantastic experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're glad to hear that you found our team here at Wyoming Valley Subaru so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

I went to 3 dealerships and had very bad experiences with...

I went to 3 dealerships and had very bad experiences with them in regards to how sales people handled my business prior to going to Wyoming Subaru where Pam my Sales lady helped me every step of the way in making my purchase a very good experience she went above and beyond in helping out ... I was grateful that I found a dealership that was courteous and very helpful... Pam gets a 5 star rating out of 5 stars in my Opinion ... !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Thank you kindly from a visitor needing a quick oil...

Thank you kindly from a visitor needing a quick oil change. Excellent quick service and friendly staff. Thank you for looking after my needs. Perfect!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad to hear that everything was completed to your satisfaction, Shane! Please let us know if there is ever anything else we can assist you with.

Everyone at this dealership goes out if their way to...

Everyone at this dealership goes out if their way to provide a great experience from purchase through service visits. It's truly a great team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Sandy, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!