Reviews
It was an awesome experience buying a car from this...
It was an awesome experience buying a car from this dealership. Pamela and Patrice made the experience easy and pleasant. There was no pressure or typical “car dealer” tactics which was refreshing. It was also a really quick process! One of the best car buying experiences I’ve had! Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.
Best of the best hands down. I have been a customer for...
Best of the best hands down. I have been a customer for decades and will be for decades to come. You will never find anyone better pleased than I.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
excellent service. Service advisor was Tristan Knight....
excellent service. Service advisor was Tristan Knight. Excellent to work with. Took care of my vehicle in minimum time. Hope to work with him any time i receive service from this dealer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Wyoming Valley Subaru! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
My Husband and I are long time Subaru owners and recently...
My Husband and I are long time Subaru owners and recently met with Joe Gonda. He was great to work with as he helped us navigate through the new options on our 2022 Outback!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear that everything was completed to your satisfaction, Judy! Please let us know if there is ever anything else we can assist you with.
Everything and everybody were great. It was painless and...
Everything and everybody were great. It was painless and painless is good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!
Hi! Allison here. Joe G was great! He was informative...
Hi! Allison here. Joe G was great! He was informative and helpful and and overall it was a great experience. We’re really enjoying the crosstrek so far!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Allison, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership! We look forward to your next visit! Take care!
These guys are the best. Their communication and...
These guys are the best. Their communication and professionalism is impeccable. Highly recommend. I had been in for a routine oil change and they advised me a recall would be coming and they would reach out as soon as they had the part. They had me in and complete before the push messages even came out on the apps, and before the mailing to have it done. They advise about future issues and follow up in a timely fashion and always have my car ready as promised. You couldn't ask for more.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Great experience from start to finish. They had the car...
Great experience from start to finish. They had the car all ready for me for the test drive and also when I returned for the purchase. The salesman I worked with was Joe G. He was great.. Very pleasant, kind, and respectful. Knowledgeable and answered all of my questions.. he wasn't pushy and I didn't feel pressured which is really important to me. Professional and very helpful. He made sure that i was happy and i am. Patrice in finances also very nice and pleasant to deal with. Explained everything very well. I am very pleased with my experience and would definitely recommend them to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Katrina, congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
First time buyer
Bob was very friendly as soon as he saw me, got me the best deal (And I mean the BEST deal), and got me to leave smiling. 10/10 would recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Dominic, we appreciate you choosing Wyoming Valley Subaru and for your nice comments about Bob! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!
Subaru services
All work done in a timely manner. Service Department employees were friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're glad to hear that everything was completed to your satisfaction, Joseph! Please let us know if there is ever anything else we can assist you with.