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Reliable Subaru

(84 reviews)
Visit Reliable Subaru
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (417) 737-7270 (417) 737-7270
Used (417) 708-5821 (417) 708-5821
Service (417) 708-5689 (417) 708-5689

Reviews

(84 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Reliable Subaru from DealerRater.

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Buying my frist new new car

I would first like to say thank you to everyone who helped me those would me Nathan.blake Jason ace. I differently want to say a very big thank you to Austin in the service department you did try everything to help fix my other car. You guys have been a great help. You have treated me and my husband like family. That's why I am now a member for life. Thanks guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They took care of me! Dwain was great. Austin was great.

They were helpful and very polite. I appreciate Dwain at the sales department helping me to fix a mistake. He made sure it was right. Austin at the service department was so polite and very thorough! Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

austin

I am very pleased with the service on my car this morning. I will be back. thanks Zach. from Austin thanks for washing my car it looks like new.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Worst buying experience ever!

We have purchased 3 new vehicles in the past 5 years. This was the absolute worst experience with a dealership I have ever had. The salesperson broke his word two times and the finance guy would not take NO for an answer. He kept trying to down-sell the warranty after we made it clear we did not want it. My wife and I wanted to sign the paperwork and leave and he kept just saying, "well let me show you one more thing". We will NEVER buy another car from Reliable and we will NEVER buy another Subaru going forward.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.

Awful car buying experience

We have purchased 3 new vehicles in the past 5 years. This was the absolute worst experience with a dealership I have ever had. The salesperson broke his word two times and the finance guy would not take NO for an answer. He kept trying to down-sell the warranty after we made it clear we did not want it. My wife and I wanted to sign the paperwork and leave and he kept just saying, "well let me show you one more thing". We will NEVER buy another car from Reliable and we will NEVER buy another Subaru going forward.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service deppartment

Danny Vaughn is always so helpful and treats you with respect This is the third Subaru I have purchased here and am always satisfied with the service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Phone issues

This dealership has always gotten me in ASAP or sooner. Danny Vaughn is always great! I want to know why, how and what service is done to my car. It is not because I do not trust, I am curious and always in the learning mode. Danny is excellent at explaining, is knowledgeable about my car, and very much of a gentleman and always has a smile to share.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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1st Subaru

Great dealership to buy a vehicle from. My salesman Ted Worthy, wasn't pushy or rude. He went above and beyond for me. I would definitely go back and buy from them again, outstanding service and respect!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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No pressure salesman.

It was a no pressure sale. Second time I have purchased from this dealership and both times used Ted as our salesman. Very comfortable setting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for the great review! We truly appreciate your continued business with us and having you as part of the Reliable Imports family. We look forward to working with you again in the future!

Outstanding

Damon Adcock is top notch! From start with the online inquiry to finalizing the sale. Damon was responsive with the sale an easy and painless experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review, Jeff! We are thrilled to hear that Damon made your visit with us fantastic. We hope to work with you again in the future!