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Key GMC of Rochester

(515 reviews)
Visit Key GMC of Rochester
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award 2020 state dealer award
2020 consumer dealer award
New (603) 841-3257 (603) 841-3257
Used (603) 841-3184 (603) 841-3184
Service (603) 841-3370 (603) 841-3370

Reviews

(515 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Key GMC of Rochester from DealerRater.

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The Rochester dealership was great to work with.

The Rochester dealership was great to work with. They were able to transfer a vehicle that I wanted from Burlington, VT. All of the staff were patient and kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Though my car was at the shop for two weeks for

Though my car was at the shop for two weeks for diagnostics, then warranty approvals a brief wait time ,bc it was starting point of a busy holiday weekend. Parts were ordered a vehicle was completed by end of day… although I was completely frustrated during the whole process I got my car back an it’s got more power then it’s had in 6months. Thanks Key GMC

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly service department!

Very friendly service department! They always make sure you understand the service being completed as well as providing it efficiently. We left another dealership due to their service department. My only regret is not going to GMC of Rochester sooner.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience.

Great experience. Paul was very responsive and there was no pressure. Efficient, easy deal. All Good!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This dealer ship helped me with all my needs and is

This dealer ship helped me with all my needs and is really great is this 15 words.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Outstanding service!

Outstanding service! Very professional people . They kept you up to date with service and time of service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Our visit to Key GMC of Rochester NH was very pleasant.

Our visit to Key GMC of Rochester NH was very pleasant. . We spoke with Paul and Kristy they were both very professional and knowledgeable and fixed our vehicle in a timely manner. Sincerely Cathy & Steven S.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everything was excellent from start to finish.

Everything was excellent from start to finish. Employees were knowledgeable and made me feel like part of the family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service team is excellent!

The service team is excellent! They take my truck in on time and are very professional. I always feel informed and well taken care of! Kristy is very personable and helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Every one was kind, helpful and professional.

Every one was kind, helpful and professional. They made sure I got what I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.