Car Loft

Great service, they took care of my car and made sure everything was fixed and tested before I got the car. Thank you so much!!

I came in from laurel md, and was like how can they get me approved with only $500 down but chris was able to do it, very clean place and cars aren't to... over priced, I loved that Chris wasnt pushy and it didn't feel like he was telling me a bunch of bs if you want to get a deal see chris, he deserves a shout out lol

My experience was great. Chris Jones and Ivan help me get a 2010 Acura TL. I absolutely love my new car. It drives good and all. Thanks Guys

A very good place to go very lovely people really good with people and Chris Jones was the man everyone should come here lovely people.

Buyer Beware!!! Car Loft sold me a car with a bad transmission. Told me they would see what they could do and now will not return my messages or phone... calls. Stay away!

I got a car from them gave them 2500 down they let me drive for 30 days and picked the car up they are rip offs and very unprofessional I don’t recommend... anyone to get. A car from them

Bought car “as is”. Check engine light came on less than 100 miles later...change the gas cap and it came back on. Going to get it looked at again soon.... �� not happy. UPDATE: needs an entirely new fuel tank (was leaking gas) and the rear brakes are “rusted beyond repair”. Has clean carfax and Johnny failed to mention anything wrong with the car at all. In fact, when I asked him how the brakes are during the test drive, he said “well you’re driving it, you tell me!” His brother drove the car for weeks, I was told this multiple times. No way in xxxx they didn’t know anything was up when they sold it to me. Smells like failure to disclose issues, possibly fraud. DO NOT BUY!! The people selling the cars seem a bit rushed/stressed. They talk very fast and the details about the tags and DMV forms got skipped, so I ended up being asked to come in a week later to get new tags I didn’t know were coming (I have personalized tags that I need to get transferred but he didn’t ask about when buying the car).

THIS IS THE WORST CAR BUYING EXPERIENCE I HAVE EVER HAD. MY HUSBAND WAS VERY ILL WITH CANCER & WE HAD TO SELL HIS CAR & MINE & BUY ANOTHER CAR. VISITED... THIS DEALER ON 7-5-18 & SIGNED PAPERS SELLING MY HUSBAND'S CAR THAT DAY. CAR WE WERE BUYING WAS NOT READY & WAS PROMISED TO BE DELIVERED TO OUR HOUSE ON 7-8 AT WHICH TIME THEY WOULD PICK UP OUR OTHER CAR. ON 7-8 I CALLED TO SEE WHEN THEY WERE COMING & WAS TOLD THEY COULDN'T DELIVER & I WOULD HAVE TO DRIVE BACK TO FREDERICKSBURG TO PICK UP CAR. MY HUSBAND WAS TOO ILL TO MAKE THE TRIP. I DROVE UP TO GET CAR ON 7-12. I WAS PROMISED AN OIL CHANGE & FULL TANK OF GAS. WHEN I LEFT DEALERSHIP, NOTICED TANK WAS BELOW EMPTY. CONTACTED DEALER & WAS TOLD THEY WOULD MAIL ME CHECK FOR GAS WHICH I NEVER RECEIVED. MY HUSBAND DIED ON 8-3, & MY FAMILY & I WENT ON VACATION 8-8, DRIVING MY CAR. ON THE TRIP & EVER SINCE, CAR HAD NUMEROUS ELECTRICAL PROBLEMS, STALLED OUT A NUMBER OF TIMES, ONE DOOR & ONE WINDOW NOT WORKING. AFTER LABOR DAY, MY SON IN LAW TOOK CAR TO A RICHMOND CHRYSLER DEALER WHO DISCOVERED THAT A SUBSTANDARD BATTERY WAS IN CAR WHICH HAD TO BE REPLACED. THIS WAS NOT COVERED BY 3 MONTH WARRANTY & DID NOT FIX PROBLEM. THAT DEALER DROVE THE CAR 200 MILES TRYING TO DIAGNOSE PROBLEM & GAVE UP. TOOK TO ANOTHER DEALER WHO FIXED THE PROBLEM AFTER WORKING ON IT FOR A WEEK. NONE OF THE REPAIR WORK WAS COVERED BY WARRANTY. THESE PEOPLE AT CAR LOFT ARE HORRIBLE. BEWARE OF PURCHASING A VEHICLE FROM THEM. I BELIEVE THEY TOOK ADVANTAGE OF ME WHEN THEY SAW HOW SICK MY HUSBAND WAS & UNLOADED A BAD CAR ON ME. IT WAS AN ABSOLUTE NIGHTMARE!