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Car Loft

2.9
(30 reviews)
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Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–7:00pm
Sunday Closed
(855) 947-2421 (855) 947-2421

Inventory

See all 50 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2020.
Let Car Loft show you how easy it is to buy a quality used car in Fredericksburg. We believe fair prices superior service and treating customers right leads to satisfied repeat buyers.
Our friendly and knowledgeable sales staff is here to help you find the car you deserve priced to fit your budget. Shop our virtual showroom of used cars trucks and suv's online then stop by for a test drive
The Ultimate Marketplace for Pre - Owned Vehicles in Fredericksburg

Reviews

2.9
(30 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Car Loft from DealerRater.

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5.0

i buy 2018 honda accord black car from carloft i got the

i buy 2018 honda accord black car from carloft i got the good deal thank you sami for giving me a good car good customer service

5.0

i buy 2018 honda accord black car from carloft i got the

i buy 2018 honda accord black car from carloft i got the good deal thank you sami for giving me a good car good customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

I am very happy from dealership.

I am very happy from dealership. Very nice service. A very nice car. I will suggest to my friends for dealership. Thanks alot!!

5.0

I am very happy from dealership.

I am very happy from dealership. Very nice service. A very nice car. I will suggest to my friends for dealership. Thanks alot!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

mr smi give me good dealer i am first time buyer low

mr smi give me good dealer i am first time buyer low interest rate good service

5.0

mr smi give me good dealer i am first time buyer low

mr smi give me good dealer i am first time buyer low interest rate good service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Great business with them as a first time owner they help

Great business with them as a first time owner they help me get my car. The process was smooth and I got the car 2018 honda accord.

5.0

Great business with them as a first time owner they help

Great business with them as a first time owner they help me get my car. The process was smooth and I got the car 2018 honda accord.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

I am very happy from the services of this website.

I am very happy from the services of this website. Dealership is very good company for cars. I bought car from dealership. They gave me a very good services. Such a very nice and beautiful car. I am very happy. Thanks Car-Loft.

5.0

I am very happy from the services of this website.

I am very happy from the services of this website. Dealership is very good company for cars. I bought car from dealership. They gave me a very good services. Such a very nice and beautiful car. I am very happy. Thanks Car-Loft.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Please be careful with your credit report with the

Please be careful with your credit report with the finance manager Sheldon he will pull your credit report with out your permission 2 times with in a few days.This guy professional ethic is horrible stay away from all the inquiries you will get dealing with this person.

1.0

Please be careful with your credit report with the

Please be careful with your credit report with the finance manager Sheldon he will pull your credit report with out your permission 2 times with in a few days.This guy professional ethic is horrible stay away from all the inquiries you will get dealing with this person.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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1.0

BUYER BEWARE!!! STEER CLEAR & DRIVE PAST THIS DEA

On June 1st, 2023, I came down to test drive a black 2011 Honda Civic Si at Car Loft. During the test drive I discovered that the air conditioner did not work. Theo told me that the car was already scheduled to have the air conditioning fixed in the shop. I decided to purchase the car contingent upon certain issues on the "We Owe You" document being addressed before I picked up the car which included the air conditioning. On June 12th, I was promised copies of the invoices for all work that was done on the car. "Wick" said that the compressor was weak, and they had been waiting for a part to fix it. The finance guy gave me a hard time saying that I was dragging my feet picking up the car when it was their fault. To top it off, when I examined the car on the 13th, the radiator fan was unplugged. If I hadn't caught that, the car would have potentially overheated and the engine could have blown up! When I asked again for copies of all the work on the car as promised in writing, nothing was provided when I picked up the car on June 17th. This included evidence that the chips in the windshield were repaired, the air conditioner was fixed, the exhaust issue had been addressed, the brakes had been checked, and the back tires had been replaced. There was an excuse of not being able to give me invoice copies because all work done was invoiced to them on a large invoice not just for this specific CIvic Si. I still have yet to receive copies of the invoices, and I have also never received the wheel lock for the lug nuts. Now if I need to remove a tire, I have no tool to remove the lugs without buying new ones. I bought the 2011 Honda Civic Si contingent on certain issues being addressed before I took possession of the car. Clearly, these issues we agreed upon on the "We Owe You" were not addressed or were "Band-Aided" so Car Loft could dodge responsibility. I took the car straight to a Maryland inspection station, so that it could have its inspection. On June 26th, I let Car Loft know that the car had passed inspection. I also told Car Loft that the exhaust leak on the "We Owe You" and other items that should have been caught and fixed in the Virginia inspection cost me $617.70. I have asked continually for the name of the inspection station that inspected this car in Virginia. I did my own research, and the Virginia State Police told me that Pepe's had done the inspection based on the number on my windshield. Oh, and the seatbelt was ripped which certainly would not have passed an inspection in ANY state! COST TO ME: $77.75 sway bar link (right front), $17.79 hanger, $29.65 gasket for where the exhaust was leaking, $85.00 inspection, $400.00 Labor TOTAL $617.70 Again, I have continually asked for information on the shop that worked on the air conditioning both over email and via phone calls. I still don't have any proof that the air conditioning was actually worked on by a professional. If it was fixed, it would not have broken on July 5th. I let Theo know that the air conditioning wasn't working, and that I would be taking it to a shop. I have been in touch regarding the air conditioning repair costs that I have incurred thus far. On July 11th, I incurred an expense of $154.91 to test the air conditioning leak with dye, recharge, and add refrigerant. I had to pay that invoice today. The dye test concluded that there are leaks around the compressor seals, and the condenser gaskets need replacement. The estimated cost is $1,211.05. I bought this car contingent upon the air conditioning working and not just patched so it would fail two weeks later. They straight up lied in their Google review response. They refused to give me my $2 deposit back, and I never had a mechanic with me.

1.0

BUYER BEWARE!!! STEER CLEAR & DRIVE PAST THIS DEA

On June 1st, 2023, I came down to test drive a black 2011 Honda Civic Si at Car Loft. During the test drive I discovered that the air conditioner did not work. Theo told me that the car was already scheduled to have the air conditioning fixed in the shop. I decided to purchase the car contingent upon certain issues on the "We Owe You" document being addressed before I picked up the car which included the air conditioning. On June 12th, I was promised copies of the invoices for all work that was done on the car. "Wick" said that the compressor was weak, and they had been waiting for a part to fix it. The finance guy gave me a hard time saying that I was dragging my feet picking up the car when it was their fault. To top it off, when I examined the car on the 13th, the radiator fan was unplugged. If I hadn't caught that, the car would have potentially overheated and the engine could have blown up! When I asked again for copies of all the work on the car as promised in writing, nothing was provided when I picked up the car on June 17th. This included evidence that the chips in the windshield were repaired, the air conditioner was fixed, the exhaust issue had been addressed, the brakes had been checked, and the back tires had been replaced. There was an excuse of not being able to give me invoice copies because all work done was invoiced to them on a large invoice not just for this specific CIvic Si. I still have yet to receive copies of the invoices, and I have also never received the wheel lock for the lug nuts. Now if I need to remove a tire, I have no tool to remove the lugs without buying new ones. I bought the 2011 Honda Civic Si contingent on certain issues being addressed before I took possession of the car. Clearly, these issues we agreed upon on the "We Owe You" were not addressed or were "Band-Aided" so Car Loft could dodge responsibility. I took the car straight to a Maryland inspection station, so that it could have its inspection. On June 26th, I let Car Loft know that the car had passed inspection. I also told Car Loft that the exhaust leak on the "We Owe You" and other items that should have been caught and fixed in the Virginia inspection cost me $617.70. I have asked continually for the name of the inspection station that inspected this car in Virginia. I did my own research, and the Virginia State Police told me that Pepe's had done the inspection based on the number on my windshield. Oh, and the seatbelt was ripped which certainly would not have passed an inspection in ANY state! COST TO ME: $77.75 sway bar link (right front), $17.79 hanger, $29.65 gasket for where the exhaust was leaking, $85.00 inspection, $400.00 Labor TOTAL $617.70 Again, I have continually asked for information on the shop that worked on the air conditioning both over email and via phone calls. I still don't have any proof that the air conditioning was actually worked on by a professional. If it was fixed, it would not have broken on July 5th. I let Theo know that the air conditioning wasn't working, and that I would be taking it to a shop. I have been in touch regarding the air conditioning repair costs that I have incurred thus far. On July 11th, I incurred an expense of $154.91 to test the air conditioning leak with dye, recharge, and add refrigerant. I had to pay that invoice today. The dye test concluded that there are leaks around the compressor seals, and the condenser gaskets need replacement. The estimated cost is $1,211.05. I bought this car contingent upon the air conditioning working and not just patched so it would fail two weeks later. They straight up lied in their Google review response. They refused to give me my $2 deposit back, and I never had a mechanic with me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Run to another car Dealer!!!!

I believe the good reviews are people they know, because they crooked me, and it seemed like it was a practice for them. Don’t believe them believe what you see

1.0

Run to another car Dealer!!!!

I believe the good reviews are people they know, because they crooked me, and it seemed like it was a practice for them. Don’t believe them believe what you see

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Great company and cars

This place helped me with my dream truck thanks carloft for everything I appreciate it and please let me know what your getting in soon wife needs a car

5.0

Great company and cars

This place helped me with my dream truck thanks carloft for everything I appreciate it and please let me know what your getting in soon wife needs a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Won’t return my phone calls

I been searching for a vehicle for my wife for Mother's Day, and seen a CLA 250 on line at Car Lott dealership. I called and spoke with a sales person and was told the vehicle is in like new condition, we do a thorough inspection and everything that needs to be done to the vehicle from front to back we take care of it. We do a A1 inspection. He called me about 10 times on Friday about different things, and I was happy on what he told me and asked him to hold it for me and was told I had to pay over the phone a $1,000 deposit. No problem, I paid it. Me and my wife went there the next day and paid the $18,000 balance in full, (Saturday). We noticed that they didn’t do a good job on detailing the car (but no big deal) so we call our detailer to come over and clean the car. As he was wiping the car down, the bumper On one side fell down, immediately called the sales person and asked him have this vehicle been an accident and he said no but let me check the Carfax and and talk to my boss, I’ll call you back. I took pictures and sent them to him One hour passed by, 2 hours, 3 hours so I sent him this text (?) Just before they closed he sent this (Idk man my Boss drove that car for days on end, and nothing ever happened to it ) They wouldn’t answer my calls anymore. And I got on my back and looked under the bumper, it has been in a accident and the reason why the bumper won’t stay on is because the frame is still push in and nothing to hold on to, It was only covered up, long enough to sell the car If you don’t believe me look at the pictures I spent $19,000 cash with them, they’re worse than a thief Ask your self is that customer service? Or a crook? So why am I writing this or feeling this way, because me and my wife are business owners, let’s just say they didn’t know about this, if we found out that someone bumper fell a day later we would immediately make it right, even if it costed us $500, we spent almost $20,000 cash with this dealership, am I right?

1.0

Won’t return my phone calls

I been searching for a vehicle for my wife for Mother's Day, and seen a CLA 250 on line at Car Lott dealership. I called and spoke with a sales person and was told the vehicle is in like new condition, we do a thorough inspection and everything that needs to be done to the vehicle from front to back we take care of it. We do a A1 inspection. He called me about 10 times on Friday about different things, and I was happy on what he told me and asked him to hold it for me and was told I had to pay over the phone a $1,000 deposit. No problem, I paid it. Me and my wife went there the next day and paid the $18,000 balance in full, (Saturday). We noticed that they didn’t do a good job on detailing the car (but no big deal) so we call our detailer to come over and clean the car. As he was wiping the car down, the bumper On one side fell down, immediately called the sales person and asked him have this vehicle been an accident and he said no but let me check the Carfax and and talk to my boss, I’ll call you back. I took pictures and sent them to him One hour passed by, 2 hours, 3 hours so I sent him this text (?) Just before they closed he sent this (Idk man my Boss drove that car for days on end, and nothing ever happened to it ) They wouldn’t answer my calls anymore. And I got on my back and looked under the bumper, it has been in a accident and the reason why the bumper won’t stay on is because the frame is still push in and nothing to hold on to, It was only covered up, long enough to sell the car If you don’t believe me look at the pictures I spent $19,000 cash with them, they’re worse than a thief Ask your self is that customer service? Or a crook? So why am I writing this or feeling this way, because me and my wife are business owners, let’s just say they didn’t know about this, if we found out that someone bumper fell a day later we would immediately make it right, even if it costed us $500, we spent almost $20,000 cash with this dealership, am I right?

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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