Berkeley Honda

As usual, service was great. David in customer service was polite and I really appreciated the courtesy drop off and pickup home while they worked on my car.

They're super helpful accommodating my cancer status and super responsive, detail oriented. We love their team and especially Amanda and Jesse!

timely service, very pleasant staff. Next door is Sconehenge, a major plus. Pricing is competitive.

I bought my 2 cars, a 2019 Honda Accord 2.0 Turbo and a 2023 Honda Civic Sport at El Cerrito Honda. Yet, I go to Berkeley Honda for my scheduled service maintenance. El Cerrito Honda is a 10 minutes' drive from my house. Berkeley Honda is a 35 plus minute drive. So why do I go to Berkeley Honda?? 4 reasons. Eddie and Amanda and super easy appointment schedule and top-notch quality of work. Eddie and Amanda are the best service advisers that anyone could encounter. They provided me with great service advise and treated me with dignity. They are the best professionals in the business The only issue I had with the service was a fuel pump recall on my 2019 Accord. Berkeley Honda fixed the recall initially. But after 1 week the car suddenly would not start, I ended up calling a tow service to bring the car to Berkeley Honda. Eddie immediately helped me, and the fuel pump was again replaced and fixed good this time. Regardless, scheduling the appointment and getting it fixed was a breeze. Thank you!!

They were very helpful to me and my family in picking the right Honda for me.

very good etc etc etc etc etc etc etc etc etc etc etc etc etc

Folks here are helpful, thoughtful and informative. They help me make decisions without pressuring me and are upfront and transparent.

Bought a new car from them and it was one of the worst decisions I have ever made. We negotiated a price on the phone, but when I went there in person they made it seem like the price was still the same but it’s not. I was made to pay thousands of dollars more for the car when I only choose this dealer because of the deal that I was supposed to get. When asked about change, they said that they couldn’t do it and that the first seller I talked to was lying, but I was never informed of the new price while in the dealership. I’ve been trying to get a hold of them to work with me about changing the price, signing a new contract or something but they just kept putting me on hold. I have got no one picking up my calls for days or the manager picking up and giving me an offer but never following through with it. The last straw was him telling me to come in on a specific day to sign a new contract and was supposedly out for the whole day because he was in an unexpected meeting. I decided to just get a check for the extended warranty that they added without asking (they even told me I can cancel it myself if I didn’t want it, but how could I even do that if they don’t want to submit the paperworks) and when I texted that to the manager, he replied within seconds of my text. That’s when I knew, he was just playing with me and was never really going to do anything. I’m going to take this as an expensive lesson learned and hope no one else will fall for their lies. So my advice with this dealership is don’t do it. You would get cheated, put on hold, played and in the end they don’t care. So don’t buy a car here.

First i will start have made 4 internet long distance purchases in last 3 years Dodge truck Texas, VW Jetta Oregon, VW Tiguan Oregon and Toyota Rav4 Eureka And have just had the my worst experiance yet and didnt get the car and had cash if need Had a deal worked out on a Tuesday and Wednesday two weeks ago for a used Honda van ask for some paperwork to guarantee since I was coming from over 300 miles away the salesmen Vyvek say dont worry it a done deal, i say ok we will be there friday 9 am Then Thursday as packing and getting down money get a call at 2pm telling us that he is sorry but some other salesperson just made a deal for the van???? huh why was it still availible if we had a done deal for friday??? he then when i ask why he fumbles around about finacing problem I say why did we not get told we had full cash if needed he say idk i ask for Brent the sales manager and salesman pulls another fast one and transfers me to another person not Brent Miletich named Steve Babo I tell you that name sounded fake before I did research to find that person doesnt have a management position at this dealer not the Sales Manager whom i ask too speak too very bad sales man making bad for reputation for this dealership

After signed the paperwork. They don’t care of you anymore. Requested a call back. They ignored you. I really hated them. Not honest. I wished they ran out their business.