Reviews
The service team at Honda if Berkeley is very
The service team at Honda if Berkeley is very professional and keep their word. They communicate via text, phone and email and the car was ready as promised.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Clear communication, timely service, online booking and
Clear communication, timely service, online booking and good service experience make it easy to continue choosing Berkeley Honda to service our car.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that our online booking, clear communication, and prompt service made maintaining your Honda CR-V effortless means a lot to our service department. Thank you for sharing your experience and for continuing to entrust your vehicle to us.
I feel confident in the work performed by their service
I feel confident in the work performed by their service department. They are efficient and I have had no problems with their work. They don’t try to upsell you. Their front desk staff are pleasant and do a good job of explaining their recommended services.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
I adore Amanda and David.
I adore Amanda and David. They make coming in easy and enjoyable! Thanks for your help and offering transportation home. Both drivers were great.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing your visit felt effortless and enjoyable means a lot to our team. Our service team is pleased we could arrange transportation home, and we’re happy our drivers took great care of you.
Great staff always very friendly and respectful.
Great staff always very friendly and respectful. Amanda is always a great person to see and speak about our needs.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing our staff’s friendly and respectful approach met your expectations means a lot to us. We’re pleased our service team could support your needs each time you brought in your Honda CR-V.
My car is in excellent condition due to the absolutely
My car is in excellent condition due to the absolutely wonderful service that I received at Honda Berkeley
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service team was pleased to keep your Honda HR-V in excellent condition. Hearing that you received exceptional service means a lot to us.
Great service, the service writers are knowledgeable,
Great service, the service writers are knowledgeable, friendly and efficient. Very happy with Berkeley Honda
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your remarks about our service writers’ expertise and friendliness reflect our team’s dedication to attentive care. Knowing you left happy with the service on your CR-V means a lot to us.
I received really good customer service.
I received really good customer service. David went over and beyond the call of providing really great customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you felt our service went above and beyond is truly rewarding. We’re glad our team could provide that high level of care during your Honda Civic service.
While driving at freeway speeds I suspected the belly pan
While driving at freeway speeds I suspected the belly pan of my 2021 Honda Civic EX had come loose, so I called the service number that afternoon. I was told I could bring it in th following morning at 10:00am. Eddie Zaragoza, service Advisor, asked the technician to investigate. He lifted the car, saw the problem, and replaced a bolt. What I liked most was that I was brought over and it was all explained to me. 14 minutes after arriving at the shop I left a satisfied customer. And there was no charge.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that you found our explanation of the repair helpful means a lot to our service team. We’re glad we could diagnose the loose belly pan on your Honda Civic, secure the bolt, and have you back on the road so promptly and at no charge.
Great communication and service, very friendly staff For
Great communication and service, very friendly staff For smoothest process, arrive when they open so you can pull right in
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing our communication was clear and our team was friendly during the service on your Honda Accord is rewarding. We appreciate your tip to arrive at opening for the smoothest process.