Reviews
Job was performed at a timely manner.
Job was performed at a timely manner. All of the staff was very courteous. Everyone went beyond my expectations.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Salem Ford! Your friends at Salem Ford Proud member of the Key Auto Group
Derrick, Chris and the service team are amazing.
Derrick, Chris and the service team are amazing. I know I'm in good hands and trust their judgment
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Your friends at Salem Ford Proud member of the Key Auto Group
Great communication, great price.
Great communication, great price. Easy transaction. Very pleasant experience, will do business with again. Thanks
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Your friends at Salem Ford The Key Difference
They went above and beyond to make things right with my
They went above and beyond to make things right with my truck. Repairs were done in a timely fashion.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Salem Ford. Your friends at Salem Ford Proud member of the Key Auto Group
Car purchase
Love that the sales personnel are salaried & not following you around or pushing you to purchase a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Your friends at Salem Ford
Enjoy working with team at Salem ford purchase of 2023 f
Enjoy working with team at Salem ford purchase of 2023 f 150 pick up truck
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Salem Ford! Your friends at Salem Ford Proud member of the Key Auto Group
Went in for a oil change Staff was friendly Had it on
Went in for a oil change Staff was friendly Had it on time that they quoted me
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Salem Ford! Your friends at Salem Ford
they are very quick and experienced.
they are very quick and experienced. definitely would recommend to someone everyone was so nice and friendly
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Salem Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, Alyssa, and we hope to see you again! Your friends at Salem Ford Proud member of the Key Auto Group
Great customer service!
Great customer service!!!!!! Easy to deal with and I drove 21/2 hours from Connecticut to far a great and fair value!!!!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Salem Ford! Your friends at Salem Ford The Key Difference
I brought my truck in for the works The tech forgot to
I brought my truck in for the works The tech forgot to put the oil cap back on my truck. It caused multiple quarts of oil to leak all over my motor and stained my driveway. I will not be having my truck serviced with you again.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're disappointed to hear about your recent experience with our Service Department and would like to discuss how we can make this right. Please contact our management team at 603-898-9766 and ask for Gerry (Service Manager) or Armando Rodriguez our General Manager to discuss further. We look forward to hearing from you and restoring your confidence in our dealership. Thank you, Your Friends at Salem Ford.