Reviews
Easiest Car Buying Experience To Date
We had a professional, expeditious car buying experience with Harvey Raffensperger at the Checkered Flag Hyundai, Virginia Beach location. His low-pressure sales tactics and straight talk were greatly appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2017 Hyundai Elantra
Sales Rep Joey Swearingin was personable and professional with excellent product knowledge. Bob, Joey's team leader was likewise excellent to work with. Would gladly buy a car thru them again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
We are very happy with our purchase and would absolutely recommend purchasing a vehicle at Checkered Flag Hyundai. The staff was great and we got a great price on our Santa Fe
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First Hyundai
Lissa was especially helpful through this process. She made it as quick and painless as possible. This was my first time purchasing a Hyundai and I am very pleased thus far. The vehicle I purchased met all of my criteria and even exceeded expectations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best experience
This was by far the best car buying experience I have ever had. Rich made this process very easy and non stressful. And the rest of the staff was extremely welcoming one you come in to the show room.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Salespeople are great
The salesperson we dealt with at Checkered Flag was GREAT. I believe his name was Matt, and he was very professional, expedient, and pleasant to work with. He and the other sales people on the floor are the reason we would return to Checkered Flag. The problem was the "business manager" we had to deal with. First, she made us wait hours to complete our paperwork. That wasn't the worst part. She made the experience completely awful when she started showing us various add-on insurance options. We understood this was part of the process and were patient. However, we repeatedly told her that we were NOT interested, but she could not take a hint. She was overly aggressive and honestly made us feel like we were stupid or did not know what we were doing or saying. I would venture to refer to her as delusional. We were treated as ignorant when signing the contracts. I am a lawyer, and my husband is a pilot. We were in a much better position to review these documents than she (although we did not tell her this and let her continue to act like an idiot). We were highly offended by her conduct. Checkered Flag is a wonderful dealership, and I honestly felt sorry that the dealership had her as an employee. We would buy from them again, but we would NOT use her for the "business" side of things. With that being said, we love our Santa Fe Sport!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
No hassel, best deals. felt like family.
Adam at CF Hyundai was polite, courteous, understanding, knowledgeable, friendly and worked with us to get us the best price we could. When we returned for additional training on our awesome. Equus we were treated the same way. This is at least my third purchase from Checkered Flag.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Car Buying Experience
Sam was more than helpful in my search of a new vehicle. I already had one in mind which they had in stock on the lot. He was very personable and made the experience a breeze. They had the lowest price on the vehicle i wanted. They were accommodating with my unique situation and I would highly recommend Sam and Checkered Flag!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Car Buying Experience
Geoff was very friendly and knowledgeable. The whole staff seemed courteous. It was a hassle-free and no-pressure experience and I love my Tuscon. I would recommend Checkered Flag Hyundai to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New car
Awesome bought last 2 cars with this dealership. I have always worked with David Little and Brian Lane. They are both awesome and have always had my best interest at heart. I will definitely return
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
