Skip to main content

Checkered Flag Hyundai World

(1,816 reviews)
Visit Checkered Flag Hyundai World
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2022 state dealer award
View 12 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2014 state dealer award 2013 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (757) 337-4183 (757) 337-4183
Used (757) 337-3485 (757) 337-3485
Service (757) 337-5689 (757) 337-5689

Reviews

(1,816 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Hyundai World from DealerRater.

Want to share your experience with this dealership?

Write a review

Best Car Buying Experience

We had to purchase a new car as our old was totaled. Needless to say we were not excited to purchase a new vehicle so unexpectedly. Jeff at Checkered Flag was not only respectful, helpful, and accomodating, he also kept us fully informed, and made us excited about the car buying process again. It was easily the best car buying experience we've had and that was due to Jeff's efforts. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great place to buy a car

Second car I have bought from the Checkered Flag auto group. I will buy from them again. Great prices and no pressure to buy unwanted items. Both time's that I have bought from them I was able to complete the transaction in less than 30 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast, and easy purchase. Easiest buying experience we had

We wanted a Sante Fe and got more than we expected. Joey Swearingin was extremely helpful, walked us through the process step by step. The SUV is everything we hoped for. Such cool features, awesome appearance and even came with a tow package already installed. Checkered Flag Hyundai gets 5 stars from us. We will be back for future purchases!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and recommendation. It's fantastic to know that Joey was able to make your car purchase incredibly fast and easy. All of us look forward to working with you or anyone you might send our way in the future. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Always a great experience

I have been dealing with Checkered Flag Hyundai since November 2011. Since that time I have bought 2 cars and leased another. It does not matter which transaction I do the experience is always the same. The sales staff is very friendly. They do not pressure you into any decisions. The staff is very informative and will take all the time you need. The pricing is unbeatable whether buying or leasing. Dealing with the service department is also a pleasure---no surprises.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your continued business is greatly appreciated and it has been a pleasure to work with you over the years. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Excellent service and employees

I went there knowing what car i wanted to look at and test drive and the salesperson i had (Sam) was excellent. He knows how to interect with the customers. I felt so welcome in there just by the other salespeople walking around interacting with you as you wait for the paperwork. All and all i recommend Checkered Flag Hyundai Volkswagon and ask for sam because he is the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sam is a great addition to our sales team and I am glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. I will be sure to pass along this great feedback. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Best Sales Person every.

We've brought several new cars but never had such a more out going pleasant salesperson as Aadi , she's an asset to the company and because of her I would gladly return to purchase another new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I am thrilled that Aadi was able to take care of you. She is indeed a great asset to our team, and I appreciate her for providing you with the service that you deserve. Thank you, and all of us look forward to the opportunity to service you in the future. Like our page for service specials! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Greg Thorne Rocks!

Before we came to Checkered Flag we were at Southern to look at a GMC, we were so pleased (not really) we walked out of the dealership and decided to look at Hyundai's at Checkered Flag. We liked the deal we received so much, we leased two vehicles instead. It gave me great pleasure the next day when Southern called me for a follow up phone call to tell them about the business they lost because their sales tactics, pricing and overall experience were less than desirable.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for deciding to give Checkered Flag Hyundai a shot. I truly appreciate you giving us a chance to earn your business. We do try to make sure that every customer is 100% satisfied and it sounds like we have done that for you! Please let me know how we can help you in the future. Thanks again for your business! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Review

Great experience. Only criticism I have is that the waiting area isn't as nice as other dealerships, such as Tysinger Hyundai. And I don't think there should be a 25 word minimum on your survey.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is wonderful to hear that our staff at Checkered Flag Hyundai was able to provide you with a great experience! I really appreciate this feedback, and I will share it with them. Please come see us for any future service needs. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

My first NEW car

They were amazing!! I will go to the same dealership for every car. I can't really accurately express how happy I am with my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us your positive review! I'm glad that you’re happy with your recent purchase! I will make sure our team hears your kind words. Please let me know how we may be able to help next! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

So Happy

I love my new car. It is just what I wanted. Joe was great and listened to my needs without trying to push unwanted options. Thanks Joey.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this review. I am very happy to hear that Joey could help get you set up with the exact car you wanted. I will pass the kind words along to him. Come back to see us if you need anything at all. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com