Reviews
Outstanding!!!!
This was our second Hyundai we purchased from this dealership. Joey went above and beyond to ensure we had a pleasant experience. I would highly recommend this dealership to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a pleasure to read about your second car-buying experience at Checkered Flag Hyundai. We will be sure to thank Joey for providing you with a pleasant experience. If we can help with anything in the future, please don't hesitate to contact us. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Great Experience Buying 2017 Tucson
I just had the best car purchasing experience I have had in 38 years of car ownership buying a new 2017 Tucson Limited. Joey, my sales associate, was very helpful and fully explained all the options of finance and leasing. I never felt pressured and actually enjoyed buying a car for a change. I would very highly recommend Joey and everyone at Checkered Flag Hyundai.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Peter, we are truly grateful to hear that Joey and the rest of the team provided you the best car buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Enjoy your new 2017 Tucson Limited! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
2017 Sonata
Excellent dealership. Friendly and knowledgeable staff. Great experience for my 18 year old buying her first car. Have already recommended this dealership and our salesman Dave Little was the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of sales and service excellence. If you have any further needs, do not hesitate to come back to see Dave or me. Also, be sure to visit our page to stay in the loop with special deals and contests. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Wonderful Experience
Outstanding Business Manager, Mr. Kane and Salesman Mr. Richard Jakubs. Extremely pleased in everyway. Mr. Hunter Kane and Mr. Rich Jakubs are truly a valuable asset to the Checkered Flag dealership. They both went way beyond what was expected.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words. Reviews like yours help us to make sure that we're meeting the needs of our customers, and we’re glad to hear that you were pleased with your visit. We'll pass the kind words along to Hunter and Rich, and we hope to see you again in the future. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Fantastic Car Buying Experience
Rich Jakubs, our salesperson at Checkered Flag, was fantastic. He is the most knowledgeable auto salesman we have ever encountered over the years. He was very helpful and patient, and we are extremely happy with our 2017 Santa Fe Sport.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this great review! Rich is truly an exceptional employee and we appreciate him for giving you a fantastic experience! We'll pass the kind words along to him. Congrats on the new 2017 Santa Fe Sport! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
New Tucson
Joey was great he understood what options we wanted in our car and showed us which car would be out needs. Hunter was very nice and understanding he worked with us to get the paint and interior protection and tire warranty and still be able to have the car in our monthly payment range. Both of them are very helpful and genuine.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing about your visit with us, and congratulations on your new purchase! Joey and Hunter are assets to Checkered Flag Hyundai, and it is encouraging to hear they impressed you by delivering our trademark service. Thank you for your recommendations. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Lifetime Customer.
Came in for an oil change and to test drive a 2017 Tuscan. Larry Brown came over from the Honda dealership and answered all my questions. Drove home in my brand new Tuscan that night! Super happy and will definitely continue to buy at Checkered Flag.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fabulous review, Katie! It is great to know that Larry's excellent customer service has earned your continued patronage. We'll pass this feedback to him. Please feel free to call or stop by if there is anything else we can do to help you. Congrats on the 2017 Tuscan! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Customer Satisfaction
Excellent customer service in a timely manner with patience while I test drove multiple cars in choosing the model I wanted. All aspects of the service department and warranties were explained fully. Wonderful experience at Checkered Flag Hyundai.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We've put a lot of effort into raising our customer service levels, and we're happy that it shows. If we can help with anything in the future, please don't hesitate to contact us. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
CHECKERED FLAG REVIEW
My wife and I met with Steven Quintana. Steven was friendly, personable, and knowledgeable. Much to my surprise he wasn't pushy. He listened to our concerns about what we were looking for in a car, but also what we weren't looking for in a dealer. (We have had nightmarish experiences with Southern Kia on Lynnhaven Pkwy. We were fond of the manufacturer but not the dealer.) Steven showed us several models both in Volkswagen and in Hyundai. When he showed us the Azera, we had found what we were looking for. We bought it the same afternoon. Kudos to Checkered Flag and to Steven and the rest of the staff that assisted in our purchase. Thanks, Jeff and Dixie Worner
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kudos, Jeff and Dixie. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. We'll pass the kind words along to Steven and the rest of the team. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Congrats on the new 2017 Hyundai Azera! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Great customer service
I needed a reliable affordable car, so within basically one day I was driving one off the lot thanks to Aali! It was my first time leasing. Aali was very helpful with how everything worked and making sure I stayed within my budget. On Friday we talked on the phone (since I would be traveling an hour and a half to purchase the car) to get all the paperwork settled and making sure I brought everything I needed and was happy with the car. Saturday when we got there everything went wonderful :) Aali was at the front door to greet us, show the car, and get everything rolling ! Overall everything went great! And I'm so happy with my elentra!! You're awesome Aali ! Thank you again 😃
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a pleasure to read about your first leasing experience with Aali. Congratulations on your new Elantra! It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700