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Checkered Flag Hyundai World

(1,816 reviews)
Visit Checkered Flag Hyundai World
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2022 state dealer award
View 12 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2014 state dealer award 2013 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (757) 337-4183 (757) 337-4183
Used (757) 337-3485 (757) 337-3485
Service (757) 337-5689 (757) 337-5689

Reviews

(1,816 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Hyundai World from DealerRater.

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(55357)(56397)

The dealership provided excellent customer service. The sales person I had, Lissa, also did an outstanding job with any help I needed with the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback! One of our top priorities is exceptional customer care and I am proud that this was offered to you during your recent visit. I will be sure to pass along your kind words to Lissa, and look forward to seeing you again. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Checkered Flag Hyundai

Checkered Flag Hyundai found a car with the specific safety features that I required at a price that was very competitive with competing auto brands with the same hard to find features. The sales folks were helpful without being "pushy".

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and I am glad to hear that our team helped you find the car you were looking for. Please keep us in mind for your future auto needs as we are always here to assist you. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Excellent

Jeff griffin made the care buying experience wonderful. Everything I needed to know was answered quickly and accurate. Hyundai information was very informative this is my first Hyundai and will not be my last. Follow up after delivery was very nice and made the experience very good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! I'm so glad that Jeff was able to provide you with a wonderful experience. I will share your comments with him and look forward to seeing you at our dealership in the future. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

Tyson Love it

My experiences with Checker Flag was the best experience then any other dealer I've experienced. I would send family and friend there to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I really appreciate you being so kind as to write this review about our dealership. It’s quite an accomplishment to hear that we provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Great Experience and Great Value!

This was my first time buying a car in a very long time. Hector made the experience pleasant. Hector wasn't pushy at all, he was easy to talk to, and helped me find a great fit for me. I love how there was a no haggle price and it was posted on every car, made shopping so much easier. Everyone I interacted with at Checkered Flag was so nice and helpful! I have already recommended this place to a few friends, please go check them/ Hector out for nice easy car buying experience! I love my 2015 Hyundai Santa Fe.. aka RubyRose

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

I am happy to hear your time spent with Hector was pleasant. Congratulations on your Santa Fe! If you have any questions or concerns regarding your vehicle, please come back to visit us. I look forward to seeing you in the future. Be sure to check us out on our page so you can take advantage of our many great specials and incentives. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

Great experience

We had a great experience at Hyundai. Adam is a wonderful salesman. No pressure, everything was done in a timely manner. He knew a lot about the cars. All the staff is great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is wonderful to hear that our staff at Checkered Flag Hyundai was able to provide you with a great experience! I appreciate this feedback, and I will share it with Adam and the rest of the team. If you have any further needs, do not hesitate to come back to see us. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Great Experience!

Harvey went above and beyond to meet our needs! We will definitely recommend him and this dealership to our friends! He specifically listened to our needs on price point and features. We were very happy with our experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us your review. We are excited to hear that you were happy with your experience at Checkered Flag Hyundai. We'll pass the kind words along to Harvey. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

My Hyundai experience

I was unsure of which make/ model I wanted when I arrived. I never felt rushed. I was able to move around and look at not only hyundai, but Toyota also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write such great feedback. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know we have provided you with such a memorable and outstanding experience. We look forward to seeing you again in the future! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

New Toyota

I visited Checkered Flag Hyundai to look at a used Rav4 and was introduced to Adam, my Salesman. I decided to look at the newer models and he was able to walk me through that process at the Checkered Flag Toyota dealership. I ended up buying a new Rav4 and appreciated his flexibility and willingness to work with me at a different Checkered Flag location. Great customer service and very friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Adam was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

excellent car, excellent experience

The timing of my purchase took several months from me test drive to purchase. My salesperson was very patient, never pushy, and always professional. I did not shop around to other dealerships because that type of service was greatly apreciated. As a result, i referred a friend to the same salesperson who needed go purchase a car sooner than me. I will refer others to Joey as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an excellent experience. We will share your comments with Joey and the rest of the team, and we look forward to working with you again down the road. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700