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Checkered Flag Hyundai World

(1,816 reviews)
Visit Checkered Flag Hyundai World
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2022 state dealer award
View 12 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2014 state dealer award 2013 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (757) 337-4183 (757) 337-4183
Used (757) 337-3485 (757) 337-3485
Service (757) 337-5689 (757) 337-5689

Reviews

(1,816 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Hyundai World from DealerRater.

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Great Experience

I was in a tough situation having been in an accident and needed a car very quickly. The insurance company was dragging its feet and joey went above and beyond to not only get me the car I wanted, but also get it as soon as possible. I had purchased a car here before and had a great experience which is why I came back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Joey went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure he hears your kind words. All of us at Checkered Flag Hyundai await your return. Please let us know how we may be able to help next! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

CHECKERED FLAG HYUNDAI REVIEW

My experience with checkered flag surpassed my expectations. I honestly did not go there with the intentions of purchasing a vehicle but I ended up being sold the minute I walked in LITERALLY

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write about your experience with us! I am happy we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Lissa G is great!

I would return to purchase a car from Checkered Flag Hyundai and Lissa G. any time! We usually buy GMC trucks and use only one dealer in Farmville VA. This was an excellent experience and we are very satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Lissa provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Oceegueda vehicle

I traded in my 2016 Santa Fe so there was depreciation loss and the money we had put in the previous year was a loss. However, the new 2017 Santa Fe is so much better with so many great new features. I was very satisfied with all. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to submit this amazing feedback. Our team will be ecstatic to hear that you left Checkered Flag Hyundai satisfied. Enjoy your new Santa Fe, and come back to see us if you need anything at all. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Sam

This was my first car buying experience and the staff made it a smooth enjoyable, experience. I was overwhelmed at first and the staff was patient with me while I was narrowing down my decision for the biggest purchase of my life so far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It was a pleasure to read about your first buying experience working with our staff. We appreciate the feedback and are pleased that your experience with them was both smooth and enjoyable. We look forward to seeing you again. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Great Experience w/ Geoff

Highly recommend using Geoff Warder as your advocate when purchasing a new or used vehicle. He took the time and went the extra mile to ensure we purchased the vehicle that beat fit our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

At Checkered Flag Hyundai, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We'll pass the kind words along to Geoff, and we hope to see you again when it’s time to service your new car. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Great experience

Checkered flag was great. I Wasn't pressured to buy anything I didn't want. The dealer went out of their way to locate the exact vehicle and color I wanted that they didn't have on their lot. They picked it up from another dealer in the region and was ready for delivery the same day! The price was exactly what I was shown and even came with some extras that the other cars on the lot didn't have for no extra money. I had a Great overall experience with my salesman Rich.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us feedback on your latest purchasing experience at Checkered Flag Hyundai. We're glad to hear that Rich and the rest of the sales team were able to give you an overall positive experience. If you have any further needs, do not hesitate to come back in for a visit. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Very impressed

I've always owned VW, but none had what I really needed. Hyundai was never an option to me, but Hector changed my views. Very impressed. Extremely happy I got the 2017 Elaborate. I love Checkered Flag, as a whole. Good people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing about your visit with us, and congratulations on your new Elaborate! Hector is an asset to Checkered Flag Hyundai, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Review

The staff was very friendly and Adam Was very professional- We always buy from this dealership and always enjoy our experience. We will come back to this dealship in the near future .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are pleased to learn that you always enjoy buying your car with us. We'll pass the kind words along to Adam and the rest of the team, and come back to see us if you need anything at all. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

Very pleased

Entire staff was very pleasant. Not pushy in any way, and let me take my time to consider all options. Took the time to show me all pricing options in all different ways so I could make an educated decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

That's fantastic to hear! We will be sure to thank our team for providing you with a pleasant experience. If we can help with anything in the future, please don't hesitate to contact us. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700