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Checkered Flag Hyundai World

(1,816 reviews)
Visit Checkered Flag Hyundai World
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2022 state dealer award
View 12 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2014 state dealer award 2013 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (757) 337-4183 (757) 337-4183
Used (757) 337-3485 (757) 337-3485
Service (757) 337-5689 (757) 337-5689

Reviews

(1,816 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Hyundai World from DealerRater.

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Car Shopping

Hassel free. It was a nice experience. I wasn't looking forward to looking for a new car, but this was pleasurable. Thank you for being helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

What an enjoyable review to read! It is reassuring to know our team provided you with a hassle-free and great shopping experience. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Excellent

The survey really covered all that I could say in a review, and I checked the appropriate box for each question that would substantiate the title that was provided. Joey really was the one single person that convince my wife and me that we had found the right dealership with the right vehicle to meet our desires. He provided an abundance of information that was critical to our needs in an extremely pleasant and meaningful way. His approach was casual without a scintilla of pressure in a veiled attempt to convince us we needed added accessories that we had not mentioned forehand and or asked for. Our second vehicle is a few years old, and we will certainly return to your dealership hoping to find Joey still there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hey! Thank you for this wonderful review! We’re glad that you were impressed by Joey's dedication to excellent service. We'll pass the kind words along to him and come back to see us if you need anything at all. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Best experience! Lissa was amazing

I visited two dealerships and i can't be happier that Hyundai was my last one. My first experience didn't go so well. I ended up with a payment I couldn't afford so I had to return the vehicle which left me in a bad position. My second dealership was the same scenario. Once I got to Hyundai I knew exactly what I wanted and I was blessed to have the perfect dealer get me into the car I was meant for all along. I can't thank Lissa enough for her phenomenal service. She was diligent and very thorough throughout this entire process. If I ever come across anyone who is in need of a vehicle I would give them one of Lissa's cards. What separated her from my other experiences was that she was very patient. I didn't feel rushed into a decision even when I was there past the closing hours. I am forever indebted to her for all of her help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for deciding to give Checkered Flag Hyundai a shot. We really appreciate you being so kind as to write this review about our dealership. It’s quite an accomplishment to hear that Lissa provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

New Hyundai

The sails person was professional and answer all questions we were pleased with everything until pick-up. problem was the gas tank was near empty whine we came back to and pick-up the car. We drove the car 2 day and it broke down, our brand new Hyundai has been in the service center ever sense.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We've read your review, and we'd like you to know that we take your feedback very seriously. It was most certainly not our intention to give you a bad experience. If there is anything that our staff can do for you, please do not hesitate to reach out. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Checkered Flag Hyundai Review

Excellent sales, excellent service, excellent car. I'd recommend this dealership to everyone I know. It was a refreshing experience to buy a car being pressured to buy a car at my first visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

Car purchase

This was a great dealership and staff for me as a first time car buyer. All of my needs were met , and I was very happy with my decision. I will recommend Hyundai to all of my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your feedback. We appreciate building customer relationships and we truly value your business. We look forward to working with you again. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

Great Place

We had a great experience with trading in an old car and buying a new one. Harvey was great to work with. He got us a car to meet our needs. Would recommend to anyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the great review! Congratulations on your new car. We really appreciate this feedback and I'll be certain to share your compliments to Harvey. We pride ourselves on offering high quality customer service, and we're glad we were able to take care of you. It was our pleasure. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

Direct, no- pressure, great experience.

This was my very first traditional car buying experience. The service I received was nothing at all that I would have expected.No sleazy salesman trying to screw me out of as much money as possible, or the pressure to sign something you're not comfortable with. The staff I interacted with, especially Lissa G, were incredibly helpful and professional. Lissa took the time to listen to my priorities in what I wanted in a car, and matched me up with a perfect car for my needs. No trying to up sale me on getting something way outside my price range, just great knowledge and help to make me aware of my options. All in all, this was a very hassle-free and direct experience. Not at all what I would have expected. Recommend this place to anyone who is looking for a car without all the extra BS that comes from that, when dealing with most dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this review. It is wonderful to hear that Lissa was able to help get you set up with the perfect new car for you. She is a key component of our team, and she will be very happy to hear about your experience. Please come back to see us if you need anything at all. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Buying a new car

Geoff (Jeff with a G) made our car-buying experience easy and painless. He was courteous, pleasant and professional and he found the Elantra that fit our needs. I was impressed with his cordial manner. He even made me a cup of tea!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hey! Thank you for this wonderful review! We’re glad that you were impressed by Geoff's dedication to excellent service and that he was able to find you the Elantra that fit your needs. Feel free to visit us if you have any further needs. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Excellent experience

Excellent leasing experience! Very detailed in answering questions and helpful in all areas. Pleasant experience all around.I highly recommend this dealership! This is our 6th car from Checkered Flag Hyundai !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It was a pleasure to read about the sixth car you bought at Checkered Flag Hyundai. We strive to provide excellent customer service, and we're glad that this was the case for you! I will share your comments with the rest of the team, and we look forward to working with you again down the road. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700