Reviews
Hyundai sante fe
Chas was an awesome salesman! Sammy and him were very friendly and diligent. Would definitely recommend this dealership to anyone looking to purchase a new Hyundai.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review. We are very happy to hear that Sammy and Chas could be so friendly and diligent. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Best, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Great Customer Service!
Our sales associate, Paul H, changed my view of car buying. He was very knowledgeable about the cars, but not pushy. He made the car buying process smooth and efficient. We also feel like we got a very good deal, with no tacky haggling back and forth. We will certainly be back to Checkered Flag in the future!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you and congratulations on your purchase! We are so very pleased that Paul could make your car buying experience smooth and efficient. Please remember that we're always here to assist you with any future auto needs! Best, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
elantra 2018
This is the 2nd time I have experienced / been a part of Checkered Flag car purchasing. Was with family member on first time and that it was quite positive. It is less stressful to know haggling and the back and forth is eliminated with your purchase practice. Geoff, Bob and Adam were very personable and have a good sense of humor. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I sincerely thank you for going out of your way to write this review about Checkered Flag Hyundai. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new car. If you have any further needs, please come back to see us. Best, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Chas is the man
Not only did I have an awesome experience, but Chas was super knowledgeable and helpful with everything I needed. Definitely would recommend and he should be promoted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A review of Checkered Flag Hyundai.
This is my fourth Hyundai Accent. I have had no problems with them. The seat adjustments as far as height is better on the 2017 and that helps because I'm short. I bought the sedan this time. If I had more time I would have ordered a different seat color, but it would cut the discount a little.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Best, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Sunday and we need a new car!
In all the years and number of cars that I have purchased this purchase was by far the beast overall experience i have had. Rich was knowledgeable, friendly, courteous, and extremely accommodating. His explanation of all the processes, pricing, service, safety features, or anything we asked, he had the answer. I would highly recommend him to anyone wanting to purchase a new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Rich's efforts have made the difference in your car buying experience. If you ever have additional questions or need a service, we are more than happy to lend a hand. Best, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Great Experience with Charles Engle
I have been looking for a new vehicle when I was told by a friend of how Charles Engle had helped her out. As a very busy single father I did not have much time to research or come by to check the vehicles out. So he answered my calls and texts whenever I had free time to speak about any and all possible vehicles. He also scheduled a test drive two weeks out when I was available even on his off day to accommodate me. From this experience with Chas I would recommend him to anyone looking for quality service and a quality vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We believe our customers deserve only the best when it comes to caring for them and their vehicles which is why we are so pleased to learn you had such a pleasant experience here. Thank you and we hope to see you again! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Great customer service
Chas Engle listened to my needs and showed me great realistic options. Isn’t the right time for me right now but will return for Chas Engle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words. I will be sure to share your feedback with Chas. Please let us know if we can ever help you in the future. Best, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
New car Purchse
The overall experience of buying a new car at Checkered Flag was very good. This is actually the second time I have purchased a car there. I am 57 years old, and do not think I have ever purchased two cars at the same dealership before. Usually by the time the purchase is complete, I am already frustrated with the process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We want to thank you for sharing this great rating with us. We thank you again and hope you will return to visit us again very soon! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Excellent experience
Our experience at Checkered Flag Hyundai was nothing short of exceptional. Rich and the team were helpful, professional and fun to work with. We were able to find a vehicle that met every one of our expectations, contained all of the features we wished for and was a mode year newer than we planned to purchase at the exact price range we hoped to spend. In comparison to our experience at other dealerships, our experience at Checkered Flag was relaxing and we did not feel pressured at all to make a purchase before we were ready to. I would highly recommend this dealership to anyone looking to purchase a vehicle in a relaxed but highly professional environment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Kelly. Thanks for the feedback! We make a point to always provide the highest level of service to every customer through our door, and it's always great to hear that we're succeeding. We look forward to seeing you when it's time for your next car. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
