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Yalcars

(540 reviews)
Visit Yalcars
Sales hours: 10:00am to 6:00pm
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Sales
Monday 10:00am–6:00pm
Tuesday 10:00am–6:00pm
Wednesday 10:00am–6:00pm
Thursday 10:00am–6:00pm
Friday 10:00am–6:00pm
Saturday 10:00am–3:00pm
Sunday 12:00pm–3:00pm
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(888) 825-7532 (888) 825-7532

Reviews

(540 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Yalcars from DealerRater.

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I would highly recommend this dealership to anyone...

I would highly recommend this dealership to anyone looking for a car. Danielle was very helpful getting all the paperwork started on the phone so we didn’t have to be in the office as long. The finance manager did a great job getting us the loan. She was also very informative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dear Audreybey, Thank you for taking time to share your feedback. Our staff were also so happy to help you. Once again, we appreciate your business! Enjoy your new Corolla!

If I could give zero stars I would! Sells faulty cars,...

If I could give zero stars I would! Sells faulty cars, doesn’t care about safety of their consumers. Sells extended warranties from a company that doesn’t even answer their phone so you can’t file a claim. Absolutely disgusting place of business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Vehicle was as advertised, and in good shape. I would...

Vehicle was as advertised, and in good shape. I would consider buying from this dealer in the future.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience! Very knowledgeable, super kind, and...

Great experience! Very knowledgeable, super kind, and above and beyond with their service and kindness. Couldn't have asked for anything more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

From the moment you walk into the lobby you are greeted...

From the moment you walk into the lobby you are greeted warmly by the receptionist. Within 15 minutes of being there we met Danielle and we were on our way. Although we did not buy the vehicle we came to test drive, their selection was excellent and we were able to find a suitable vehicle to purchase. Everyone there was wonderful and their purchase department made it smooth and easy to complete our paperwork efficiently. They worked diligently to make our purchase effortless. We look forward to possibly doing business with them again in the future!!! Michael and Jennifer Sarver

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Hands down the absolute best car buying experience I’ve...

Hands down the absolute best car buying experience I’ve ever had! I explained what I needed as far as terms, money down etc before my credit was pulled and was pretty particular but upfront in what I was looking for. Carol nailed everything I’d asked for. Was approved quickly for the car I wanted, terms I needed and I even brought less down than initially planned. I drove from Akron to pick the vehicle up - Carol said the paperwork would be ready and it was. Signed in and out in less than an hour! I would recommend Carol to anyone looking to purchase a vehicle. She absolutely by far exceeded every other car buying experience I’ve ever had! After getting the car home I’ve noticed some clicking and Carol told me not to worry and they will book me an apt to have the car looked at by the mechanic to get it fixed. Next car I need I know exactly where I’ll go. Thank you Carol for being friendly, helpful, understanding, no BS or promises you didn’t keep and making this a wonderful experience for me! I’m in love with my new (to me) 528i ❤️ You’ll be seeing me again my friend- you can count on it! Thank you for delivering every single thing you’d said you could and would!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dear Jonelleowens, Thank you for taking time to share your experience. We appreciate your kind words about our staff and dealership. Once again, thank you for your business and enjoy your new ride!

Danielle was amazing, A+ experience from both her and the...

Danielle was amazing, A+ experience from both her and the dealership. She even stayed late just for me to take the car that same day. Would highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Danielle was a pleasure to work with. She was very fast...

Danielle was a pleasure to work with. She was very fast and efficient and was even willing to stay late one night to accommodate us and be late for her evening plans. Would highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Shellye Andrus, Thank you for taking time to share your experience. Danielle is excellent with her customers. Once again we appreciate your business. Enjoy your sharp VW Tiguan 4Motion !

Every time I come to YalCars my experience is one that...

Every time I come to YalCars my experience is one that leaves me feeling valued!! This is our 4th car with Yalcars and each time we leave satisfied!! They keep me coming back!! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Dear Bruce, Thank you for taking time to share your beautiful feedback and continuing business! We always say that we want to make every customer a life time, not one time customer. It feels so good to see you valued customers keep bringing their businesses. Once again, we appreciate and value you high.. Enjoy your new Subaru AWD!!!!

Very quick and truthful to us throughout The whole...

Very quick and truthful to us throughout The whole ordeal,very nice and patient as well. would recommend to any of my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Suzzanne, Thank you for taking time to share your feedback. We appreciate your great words and recommendation. Enjoy your new ride!