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Madison Ford

(258 reviews)
Visit Madison Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–1:00pm
Sunday Closed Closed
New (540) 318-7193 (540) 318-7193
Used (540) 783-3248 (540) 783-3248
Service (540) 242-8572 (540) 242-8572

Inventory

See all 110 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2022.
We are YOUR Ford Dealer proudly serving Charlottesville, Richmond, Staunton, Culpepper, Madison, Harrisonburg, UVA, Ruckersville, Crozet, Louisa, Fluvanna, Nelson, Fredericksburg, Lynchburg, Farmville, Elkton, Greene, Orange, and Roanoke.

Service center

Phone number (540) 242-8572

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–1:00pm
Sunday
Closed

Reviews

(258 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Madison Ford from DealerRater.

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Great place to buy a car Hunter was our sales person he was great! I would buy there again.

Great place to buy a car Hunter was our sales person he was great! I would buy there again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great crew. Very friendly. Don’t wait long for my oil change. The noticed I had a recall and set that up a later date

Great crew. Very friendly. Don’t wait long for my oil change. The noticed I had a recall and set that up a later date

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Terrible HUNTER TURNER, quoted a price to us and then couldn't make that happen. Spoke the GM, Melissa Jenkins and OWNER GARY FAY and was basically told that im just trying to get them to reduce to the price so I can afford it. EXTREMELY UNPROFESSIONAL

Terrible HUNTER TURNER, quoted a price to us and then couldn't make that happen. Spoke the GM, Melissa Jenkins and OWNER GARY FAY and was basically told that im just trying to get them to reduce to the price so I can afford it. EXTREMELY UNPROFESSIONAL

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Madison Ford provides excellent courteous service. My 20 year old F-150 has had all of its service at this dealership.

Madison Ford provides excellent courteous service. My 20 year old F-150 has had all of its service at this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Purchased our Escape new in 2017 and your service has always been very satisfactory. I would recommend Madison Ford.

Purchased our Escape new in 2017 and your service has always been very satisfactory. I would recommend Madison Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Madison had a helpful sales team and fair pricing. The purchasing process was quick and smooth.

Madison had a helpful sales team and fair pricing. The purchasing process was quick and smooth.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Chandler, we are happy we could make your experience a positive one! We hope you continue to choose Madison Ford for all your vehicle needs! Take care!

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Great service department. Took my Honda in for an oil change/tire rotation and they noticed my inspection was due. David called and ask if I was aware my inspection was due and I told him I was but just had forgotten about it so I ask them to do the inspection also. Great customer service when picking up my car. Thanks for everything.

Great service department. Took my Honda in for an oil change/tire rotation and they noticed my inspection was due. David called and ask if I was aware my inspection was due and I told him I was but just had forgotten about it so I ask them to do the inspection also. Great customer service when picking up my car. Thanks for everything.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

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I can always count on Madison Ford and their team to help me find the right vehicle for the right price. Thank you, Madison Ford!

I can always count on Madison Ford and their team to help me find the right vehicle for the right price. Thank you, Madison Ford!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Excellent experience all around. I had dealt with Hunter on a previous car I was interested in, and again with the vehicle I ended up purchasing. He was great - very personable, no pressure, and honest. They gave me a better finance rate than my bank, and Maggie, who did the financing and final paperwork, was an absolute joy.

Excellent experience all around. I had dealt with Hunter on a previous car I was interested in, and again with the vehicle I ended up purchasing. He was great - very personable, no pressure, and honest. They gave me a better finance rate than my bank, and Maggie, who did the financing and final paperwork, was an absolute joy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Professional, provides consistently good service, always willing to answer questions and explain processes if needed.

Professional, provides consistently good service, always willing to answer questions and explain processes if needed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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