Reviews
Very displeased with the scandal I've encountered.
Very displeased with the scandal I've encountered. The type of people that get these employment roles are no qualified. There was a great deal of money hungry lies, a misdiagnosis was made.I enciuntered tricksters who were biased and tried to get money from a full lie made from my vehicles issue. I feel for others who get the treatment of lies and scandal with their vehicle service here.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry to hear about your experience with us and want to escalate your concerns with management. Please send us details of your experience at feedback@cochran.com so we can assist.
Yes, this is sad. This happens alot when there is inside scandal. Most aren't aware although they shoot a lot of xxxx to those they think they can get over on.
Doug was very accommodating and professional, He was
Doug was very accommodating and professional, He was understanding and reassured me that I’d be taken care of properly and to my satisfaction.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words - we will be sure to pass them along to Doug. Thank you for choosing us and we look forward to seeing you next time!
The dealership is efficient, but no longer seems to offer
The dealership is efficient, but no longer seems to offer discounts for car maintainence. Some employees are excellent communicators but others should take more time to review with the customer.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for your feedback. We will be sure to pass your comments along to our Service team and hope to earn your business in the future!
Always prompt and excellent service and the Staff are
Always prompt and excellent service and the Staff are always keeping you up to date.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We appreciate your kind words and look forward to seeing you next time.
everyone at the dealership was very helpful and
everyone at the dealership was very helpful and accommodating. they explained everything to me, and it was truly helpful as a first-time buyer. i worked with chad and he was most helpful, even walking me through all the features of the car! i would definitely come again :)
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! Thank you for the wonderful review and for choosing us - we will also be sure to pass along your comments to Chad and the whole team. See you next time!
Kierin was spot on.
Kierin was spot on. He us a credit to your dealership as well as Jim in finance!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad to hear of your positive experience with Kierin and Jim - we will be sure to pass along your comments to them! Thank you for choosing us and we look forward to seeing you next time!
Very organized, very professional, in and out in no time.
Very organized, very professional, in and out in no time. Knowledgeable staff with alot of options.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We're thrilled to hear of your experience and look forward to seeing you next time!
So thankful for the team at Cochran Toyota for squeezing
So thankful for the team at Cochran Toyota for squeezing me in on a Saturday when it was very busy and for taking care of an urgent maintenance item on my Prius! Thanks to Kim who was so kind to me!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure! We are so glad to hear of your experience and will be sure to pass along your comments to Kim too. See you next time!
I always feel that my vehicle is in good hands with
I always feel that my vehicle is in good hands with Cochran Toyota. The same mechanic has always worked on my truck and I trust him to take care of it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words and for your loyalty - we truly appreciate it! We look forward to seeing you next time!
They are always courteous and polite when it comes to
They are always courteous and polite when it comes to dealing with all guests, new and old! They are the best!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words - we appreciate you choosing us and look forward to seeing you next time!