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#1 Cochran Toyota

(552 reviews)
Visit #1 Cochran Toyota
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (412) 489-0083 (412) 489-0083
Used (412) 505-4035 (412) 505-4035
Service (412) 489-0088 (412) 489-0088

Reviews

(552 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of #1 Cochran Toyota from DealerRater.

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They are always courteous and polite when it comes to

They are always courteous and polite when it comes to dealing with all guests, new and old! They are the best!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words - we appreciate you choosing us and look forward to seeing you next time!

Friendly, efficient no sales pressure.

Friendly, efficient no sales pressure. Would recommend and I will definitely be back again next year.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Carolyn, it's our pleasure to help! We look forward to seeing you next time!

Great service.

Great service. Team was friendly and knowledgeable . Service advisor, technicians, and clerical team were a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the kind words! We're thrilled you enjoyed your experience with the entire team and look forward to seeing you next time!

Everything was good.

Everything was good. Just would like to see the vending machine would have some products to purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback! We will be sure to communicate this to our team - we hope to see you next time!

Came home to find out that oil was leaking on my garage

Came home to find out that oil was leaking on my garage floor. Found out that the drain plug was not tight. I took it to the garage where I have my tires put on to fix this. Sloppy work by your mechanic. Talked to the service advisor at Cochran. Didn't really seem too concerned. I thought he should have let me know that he would talk to the technician about the way this was done.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your candid feedback. We have passed along your comments to management to ensure that the problem is addressed, and apologize for your experience. We would love to earn the chance to exceed your expectations in the future.

They are always kind courteous and.

They are always kind courteous and.helpful with me. Sales even helped me qithban issue and I was there for maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your kind words. We are glad to hear you had a great experience with the whole team! See you next time.

The team at Cochran Toyota took care of us.

The team at Cochran Toyota took care of us. Working with them was very easy. Mike had us work with AJ, and the process was very straightforward. Jim took care of us on the financials. Thank you again to Cochran Toyota!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We are so glad that you had a great experience with AJ and Jim, and will be sure to pass along your comments to Mike too. We look forward to seeing you next time!

Very clean, friendly staff, easy access off Rt 30.

Very clean, friendly staff, easy access off Rt 30. Finance department made the loan process painless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad that you had a seamless experience! Thank you for your kind words and we look forward to seeing you in the future!

The salesman was awesome nice job and finance person was

The salesman was awesome nice job and finance person was great as all thank you so much on the new RAV4

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new RAV4! We are so glad you enjoyed your experience with our Toyota team - we will be sure to pass along your kind words. Enjoy your new ride and thank you for choosing us!

They are fast, friendly and very knowledgeable and

They are fast, friendly and very knowledgeable and professional. Extremely knowledgeable of the vehicles they are selling.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. We are so glad you enjoyed your experience and look forward to serving you for years to come!