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Meet Rolando Pardo

Rolando Pardo headshot
Service Manager
(232 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.

Reviews

Amazing service, hands down the best in Miami.

Amazing service, hands down the best in Miami. I wouldn’t go anywhere else, Tony and all the advisors go above and beyond.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always the best service in the industry.

Always the best service in the industry. Service team always makes me feel like I am the only customer at the location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re honored by your continued trust! It means the world to us that our service team makes you feel like the only customer in the building. Tony, Juan, and the rest of the crew will be thrilled to hear your feedback. Thank you for choosing us time and again!

Best customer service every time I take my vehicle in to

Best customer service every time I take my vehicle in to get serviced. I will definitely be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear you consistently receive excellent care during your visits. Your loyalty means a lot and we’re grateful to be your service destination.

I am very satisfied with the excellent service provided

I am very satisfied with the excellent service provided and the personalized attention we received.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very attentive, knowledgeable and friendly.

Very attentive, knowledgeable and friendly. Richard answered all my concerns I had. Thank you for your assistance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re so glad Richard was able to provide the clarity and care you deserved—thank you for your kind words.

Williamson automotive has the best team of service techs

Williamson automotive has the best team of service techs in the county. They service all our vehicles and always have our best interest and safety in mind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting our service team with all of your vehicles—your safety and satisfaction are always our top priorities.

Excellent and very professional I will recommend to

Excellent and very professional I will recommend to everyone!!!thanks William Cadillac and Richard Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re grateful for your kind recommendation and are glad Richard and the team delivered such professional care. Thank you for choosing Williamson Cadillac!

The service was outstanding.

The service was outstanding. Knowledgeable, friendly personnel. Mike my service writer was very professional and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tony and Rolando were excellent!

Tony and Rolando were excellent! Always a great experience. Fast and courteous service. Thank you gentlemen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re delighted to hear that Tony and Rolando made your visit a smooth and positive experience. Their professionalism and attention to detail reflect the high standards we strive to uphold.

Williamson Automotive and Mike the service writer takes

Williamson Automotive and Mike the service writer takes care of all our vehicles. They are the best in the industry.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re so glad Mike and the Williamson team continue to meet your expectations across all your vehicles. Your loyalty and praise inspire us to keep delivering top-tier service every time.