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Audi Jacksonville

(377 reviews)
Sales hours:
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Sales
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday 11:00am–5:00pm

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Reviews

(377 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Jacksonville from DealerRater.

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Sylvia was an excellent representative of Audi Dealership. The service provided and expert inspection of my car met all of my expectations. The updates during waiting kept me current with all needed service until completed. Sylvia kept me apprised of approximate wait time during visit. I rated Audi five stars.

Sylvia was an excellent representative of Audi Dealership. The service provided and expert inspection of my car met all of my expectations. The updates during waiting kept me current with all needed service until completed. Sylvia kept me apprised of approximate wait time during visit. I rated Audi five stars.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Sylvia and the team! We appreciate you choosing Audi Jacksonville and we hope to see you again down the road. Enjoy the ride!

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Scott was very helpful and friendly, he provided all the information i was looking for before purchasing my vehicle. Jason the whole team at Audi Jacksonville worked hard to help us during the process and provided us with the best rates we could ask for. Happy to be a new customer!

Scott was very helpful and friendly, he provided all the information i was looking for before purchasing my vehicle. Jason the whole team at Audi Jacksonville worked hard to help us during the process and provided us with the best rates we could ask for. Happy to be a new customer!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Damiano, we appreciate your review of Scott and the team from Audi Jacksonville! We hope you enjoy your new ride. See you next time! Safe travels!

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Todd was very helpful as always. I was in and out in a reasonable amount of time even though the place was busy.

Todd was very helpful as always. I was in and out in a reasonable amount of time even though the place was busy.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad Todd took great care of you! Thank you for choosing Audi Jacksonville and for sharing your experience. We appreciate your business and we hope to see you again soon!

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Nick and Glenn the service manager were awesome because they provided me with an excellent customer service and satisfaction coupled with respect and support. I will always take my car to them for repair and will recommend audi service department to my friends and family because of Nick and Glenn. I really appreciate their help.

Nick and Glenn the service manager were awesome because they provided me with an excellent customer service and satisfaction coupled with respect and support. I will always take my car to them for repair and will recommend audi service department to my friends and family because of Nick and Glenn. I really appreciate their help.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Anthony, we're delighted to hear that Nick and Glenn provided excellent service at Audi Jacksonville. We appreciate your recommendation and look forward to serving you again. Safe travels!

Consumer response

Thank you for you time and courtesy in accepting my review

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Very friendly and knowledgeable. A very pleasant experience! Our second car purchase and won’t be the last.

Very friendly and knowledgeable. A very pleasant experience! Our second car purchase and won’t be the last.

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us! We are thrilled to know that you have chosen Audi Jacksonville for your second car purchase. We hope you enjoy your new car!

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Sylvia was courteous and professional. Loaner car was an extra plus! And the car was cl

Sylvia was courteous and professional. Loaner car was an extra plus! And the car was cl

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so grateful for your business at Audi Jacksonville, thank you very much!

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Franklin and the whole audience was great and efficient and I am super happy with my experience

Franklin and the whole audience was great and efficient and I am super happy with my experience

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for supporting Audi Jacksonville, we appreciate your business!

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I was impressed with the kindness, professionalism, and speed of my car buying process. Johnny delivered on his promise to get me in a nice car

I was impressed with the kindness, professionalism, and speed of my car buying process. Johnny delivered on his promise to get me in a nice car

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear Johnny made your car-buying experience smooth and enjoyable. Thank you for choosing Audi Jacksonville and sharing your feedback. Enjoy your new car!

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My Advisor Jessica Shippee was excellent!!! Very helpful and so friendly. Easy to talk to.

My Advisor Jessica Shippee was excellent!!! Very helpful and so friendly. Easy to talk to.

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

This is a fantastic review! Thanks from the entire team at Audi Jacksonville.

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Jessica’s was amazingly & effortlessly efficient. Got us in and out. The sweetest lady ever. Will recommend again.

Jessica’s was amazingly & effortlessly efficient. Got us in and out. The sweetest lady ever. Will recommend again.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Meghan, this feedback made our day! We are thrilled Jessica took such great care of you. Thank you for choosing Audi Jacksonville and for sharing your support here online!

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