Brown Honda of San Angelo

The best customer service in San Angelo. I had Kyndall, and she helped me find the best car for me, even if it wasn’t at Honda. A great experience!

They kept my vehicle for two days. One day just to do A diagnostic test then when I finally called at the end of the day and told me how much it would cost to fix it I told them just to do the oil change in the transmission filter change and ask him could you be sure and get my car out by 12 o’clock Saturday because I was going on a trip and he said no problem but 12 o’clock came and went nobody called and I still haven’t got my vehicle

My experience at Honda of San Angelo was to say the least horrible. I had received information that they had been purchased by another company. I had previously gone under old ownership, and my experience wasn't great, but it was significantly better. The cars are overpriced, the sales teams are great, but the way I heard management talking to their employees was absolutely disgusting. I wouldn't give my business to anyone who treats their employees that way, because it shows a lot of how they treat their customers. I immediately went to dodge before I even got inside after watching a manager yell at an employee in public. Disgusting ethics, if you need a car please go somewhere else.

My 2012 Honda Accord front end sounded like it was grinding on deceleration after driving about 800 miles. Within a short time, it was discovered that it was 2 loose lugnuts on driver side!! Amazing catch, since my car was last serviced at a Tulsa, Oklahoma Honda dealer for balance/rotation. Thanks Brock and Raymond for the save, literally!

I dealt with each department at the Honda dealership and each one of them has no problem lying and misleading to get their best sale. After selling me a car that was not what they said it was their lied about prices of service including over doubling the oil change prices to talk me into getting extra services. When I found out the car was not what I had asked for I brought it back and I was told we thought you do what you were doing. And that’s their stance. The tent job was pointed out the date of sale and they told me it had bubbles because it was brand new Tint. Now I have to take it back in on my time and have all windows re-tinted. Back glass will have to be replaced.

You all have two excellent service advisors and this is what had kept me returning to this store. The service advisors are eager to help, explain the work process, and they each always have a smile on their face. Please let them both know that I greatly appreciate the job they do and being treated like a true customer. Thanks

I brought my 2013 Honda Pilot in for a routine oil change, a new rear wiper blade and to have the battery checked. Brock Guevara is my service coordinator. When I called to make the appointment, he listened to my request and paid attention to what I was asking to have done. He actually remembered our conversation! I have had other service coordinators at other dealers NOT listen and perform work that was not asked for so having Brock actually listen and remember was GOLD to me!

As usual I was treated like a vip. Raymond and the guys do a very good job of keeping me on the road safely. I tell everyone I know just how amazing they are.

I did not like what was said outside the office to the other salesmen before the sales pitch. It was in poor taste boasting because, I could hear the salesman boasting about the deal he is about to make. As if I got taken advantage of and somehow paid too much or got too little for trade. Overall, it left me with a bad experience.

Raymond keeped me up to date on what was going on with my car! He even said if there is anything afer he will be happy to service the issue!