Reviews
Professional, courteous, professional service
Richard makes the buying experience a pleasure, which is something I have not experienced in the past. He is knowledgeable, courteous, professional and shows genuine interest in making sure that I purchased the right vehicle for me. Once, the vehicle was delivered, he spent time with me to ensure that I was comfortable with all the features of my new Explorer. I would not hesitate to recommend him and the dealership to all my friends. Next vehicle I buy will be easier since I will not need to shop around, I know Richard will treat me the way I believe to be appropriate. No negatives in my experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, that is what we love to hear! Thank you for the kind words about Richard. Your recommendation means the world to us.
Richard was great in helping me find the car I was in...
Richard was great in helping me find the car I was in need of . He took the time to hear me out and made sure that I had a car I was happy with before leaving the lot. Please go see Richard for your car needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wow, we are so happy to hear about the great experience you had at our dealership! It was an immense pleasure to work with you and help find your perfect vehicle. We sincerely appreciate your business, and hope to see you again in the future!
Great Customer Service !
Richard, one of the associates taking care of selling me the 2020 Mustang, was very courteous and knowledgeable. He went out of his way to make sure I had a great experience while buying the car. He is an excellent Team member at your dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, that is what we love to hear! Thank you for the kind words in regards to Richard. Your recommendation means the world to us.
My visit at Grieco Ford was good, They had great customer...
My visit at Grieco Ford was good, They had great customer service thanks to Chris Molina helped me get the car I was looking for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the great review, we are happy to hear about your great experience with Chris. Please let us know if you need anything!
Stealer Dealer do not buy here
The salesmen are rude and do not understand concept of customer service I offered $15,900 cash for a mustang listed at $16,900 according to NADA, Kelly and CF Salesman was insulted then insulted me and came back with sales mgr, not only would they not come down -$1,000 on price They demanded $5,000 in bogus dealer fees, put the door price over $22,000 for a car listed at $16,900 total thieves!! Since most buyers are financing they just bury all these fees in monthly payment to unsuspecting soles!! DO NOT BUY HERE!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bob, we are concerned to hear of your experience. We take customer satisfaction seriously and are disappointed to see you did not witness that during your visit. If you wish to discuss this further or need any assistance, please feel free to reach out to John Carino, General Manager, via email at jcarino@griecocars.com.
Once again the dealership listed a vehicle for sale at a...
Once again the dealership listed a vehicle for sale at a great price only to pull it at the last minute and try to place you in a vehicle at nearly twice the price after reading the reviews on cars.com seems to be standard operating procedure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your sales experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Should you wish to discuss, please reach out to Carmela Moran, Customer Relations Manager, via email at cmoran@griecocars.com.
I had the pleasure of having Bervans as my sales rep. He...
I had the pleasure of having Bervans as my sales rep. He was very professional, patient, and quite knowledgeable. Thanks Bervans... I am thrilled with my 2020 Escape. Will tell my friends to visit you when they need a Ford Escape. Keep up the terrific work!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
You are absolutely welcome, we are so happy Bervans could help make your experience a breeze. Congrats on your new 2020 Escape!!! Please let us know if you need any further assistance!
Will never visit again
Offered me 5k for a trade in and then added more than the trade in value in "Dealer costs". Insane. Terrible. Do not visit and waste your time
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Ali, we are sorry for any inconvenience you faced. We take customer satisfaction seriously and are disappointed that we could not reach a deal. If you wish to discuss this further or need any assistance, please feel free to reach out to John Carino, General Manager, via email at jcarino@griecocars.com. We wish you all the best.
Underhanded Dealership - Shady
If you are thinking of using this dealership for anything. RUN! In the other direction. Terrible business ethics. Its like they dont want to sell cars. They dont stand behind the deals they offer. They change the listed price when you get there. Save yourself the headaches. Go anywhere else.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for letting us know about this. This is not the culture that we promote here at Grieco Ford and we take that very seriously. We would appreciate a chance to speak with you in order to investigate this further. Should you wish to discuss, please reach out to John Carino, General Manager, via email at jcarino@griecocars.com.
Thank you for letting us know about this. After looking into the situation, we understand you contacted us via phone and did not want to pay the Dealer fee in purchasing a vehicle. However, should you wish to discuss anything, please reach out to John Carino, General Manager, via email at jcarino@griecocars.com. We wish you the best.
Kenny was my sales repHe was polite and straight...
Kenny was my sales rep He was polite and straight forward with no run arounds with anything. I’d recommend him to anybody. Good dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us.