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Holiday GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)

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Today I called and asked about availability about 1145, For a car that I was interested in. I told the sales person that I would be driving two hours to get there, but that I didn’t have a lot of time and to see if he could go ahead and start evaluating my trade. I sent in photos and all the information and proceeded to drive two hours. When I arrived, of course the car that I was interested in had already sold but let me tell you it’s very quiet there so I’m just not sure that I’m buying it. Plus they offered me 3000 less than Vandergriff Chevrolet in Arlington for my trade-in. Ouch. Wasted my whole afternoon.

Today I called and asked about availability about 1145, For a car that I was interested in. I told the sales person that I would be driving two hours to get there, but that I didn’t have a lot of time and to see if he could go ahead and start evaluating my trade. I sent in photos and all the information and proceeded to drive two hours. When I arrived, of course the car that I was interested in had already sold but let me tell you it’s very quiet there so I’m just not sure that I’m buying it. Plus they offered me 3000 less than Vandergriff Chevrolet in Arlington for my trade-in. Ouch. Wasted my whole afternoon.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I believe they maybe using bait posts to generate traffic. Car we called about was supposedly sold weeks ago but still up a few weeks after that. They were nice though and tried to sell us something for triple the original price. 😀

I believe they maybe using bait posts to generate traffic. Car we called about was supposedly sold weeks ago but still up a few weeks after that. They were nice though and tried to sell us something for triple the original price. 😀

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with us, Billy. We understand your concerns and appreciate your feedback. Please feel free to reach out to us directly to discuss this further. We always aim to provide the best service possible and would like to address your specific situation. We value your input and hope to have the opportunity to speak with you. Sincerely, The Holiday GMC Team

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Rude salesman wouldn’t even come out of office to tell us whether they had a vehicle available that was listed on website. We already had financing and could have purchased it on the spot .. not really customer friendly! Definitely would avoid : (

Rude salesman wouldn’t even come out of office to tell us whether they had a vehicle available that was listed on website. We already had financing and could have purchased it on the spot .. not really customer friendly! Definitely would avoid : (

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We value hearing about your experience at our dealership, Jennifer. We take customer care very seriously at Holiday GMC and we assure you that we are truly dedication to rectifying this situation. I would greatly appreciate it if you would reach out me at your earliest convenience so that we can discuss the situation in detail. I hope to hear from you soon. Sincerely, Stephen Payne Asst GM Holiday Auto Group 903-421-1306

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