Reviews
Please go see Hilal at Genesis of Atlanta he the best!
Please go see Hilal at Genesis of Atlanta he the best!!!!! Best experience ever and very seamless
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is great to read such wonderful comments about your recent experience with us, Ponderdaphne! Thanks again for your business! Take care!
Had a great experience with Hilal and McClosky when
Had a great experience with Hilal and McClosky when purchasing by TTRS. Definitely would come back!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!
When I came in last week I spoke with the salesman
When I came in last week I spoke with the salesman Senator Macloskie he was quite short with me and needs to work on his customer service with potential customers because he was very rude. I will not be going back to purchase my GV80 I will be going back to Genesis of Cumming.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Sheila W., we are so disappointed to learn of this situation you have described. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Genesis of Atlanta
Overall it was an exceptional experince.
Overall it was an exceptional experince. I was indecisive and Hilal was very patient and helped me determine which option is more beneficial for me. It wad an amazing experince and would reccomend anyone to experince this. Phenomrnal salesperson and great dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Gillies, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!
UPDATE: Kevin the service manager called me back today
UPDATE: Kevin the service manager called me back today and was able to secure a loaner car and take my car in for repair. Let’s pray 3rd time is a charm on this repair 🙏. Thank you Kevin. We bought a brand new 2023 GV70, we also purchased the concierge service agreement. We discovered immediately the air conditioner DID NOT WORK. They took it in, said they fixed it only for it to stop working shortly thereafter. I called back, was put off and told it would be a few weeks b4 they could service the car. I insisted this was WRONG and finally they agreed to fix it sooner. Fast forward to this year, once again turn on air it is NOT WORKING nor is the SEAT COOLING. The car currently has 4,928 miles! I call the service department finally get a return call only to be told the first available date they have is JUNE 2nd! I told Jasmine the concierge agent this was unacceptable and asked to be transferred to the service manager. I got his voicemail ( Kevin Whiteside) since it was b4 3:00pm I expected to get a live person. When I called back the phone line would just not got through! Jim Ellis is happy to UP SELL you products with ZERO DELIVERY OR ACCOUNTABILITY. CUSTOMERS BEWARE,: THE GV70 HAS MAJOR AIR CONDITIONER ISSUES AND AT THIS POINT WE BELIEVE THEY ARE PATCHING THE PROBLEM UNTIL THE WARRANTY EXPIRES. I would NEVER BUY ANOTHER CAR FROM THIS DEALERSHIP! Jim Ellis Ge Ellis of Atlanta p’tree Blvd
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Recommend working with Hilal Eljaam.
Recommend working with Hilal Eljaam. Very helpful. I drove 90 minutes to get to this dealership. Worth the effort to Genesis of ATL and to work with Hilal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rjb2561, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!
Elegant Luxurious and Hospitable are words that come to
Elegant Luxurious and Hospitable are words that come to mind when describing our experience at Genesis of Atlanta. It felt like we were buying our new home and entering into in an upscaled lounge with amenities and many warm welcome. Steven Bae's ability upfront honesty and politeness helped paved the way for this unique experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kelvin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!
Hilal das excellent and súper the entire process.
Hilal das excellent and súper the entire process. Even with the language barriar he was able to sell me a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Martin, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
A Comfortable and Empowering Car Buying Experience As
A Comfortable and Empowering Car Buying Experience As a woman, walking into a dealership can feel a bit intimidating—especially when you’re not a car expert. I had done my research and selected a few pre-owned vehicles that matched my personality based on style, price, and mileage. Still, I was fully prepared to stand my ground and avoid the typical sales runaround. From the moment I stepped into Genesis of Atlanta, I was greeted by Macloskie Bokwe, and I immediately felt at ease. I let him know I wasn’t there for the games, and he respected that. He brought up every car I was considering, walked me through the pros and cons of each, and even made some helpful suggestions I hadn’t thought of. Once I narrowed down my list, he took the time to show me each vehicle in person and highlight the features—many of which I didn’t even know existed on modern cars! The test drive was smooth and informative, and Macloskie remained professional, personable, and truly patient throughout. It was clear he had my best interests in mind, not just a sale. Negotiations were efficient—just a couple of hours, not the all-day ordeal I was dreading. He even advocated on my behalf with the finance team for a better deal on a warranty. That’s when I met Jeremy Marx, who was equally professional and easy to talk to. He explained all the financials in simple, relatable terms—no pressure, no upselling, just honest recommendations that fit my lifestyle and budget. I drove away in a car I genuinely love, and I’m excited to spend the next week getting to know all its features. I wholeheartedly recommend Macloskie and Jeremy, especially to women shopping solo. They’ll treat you with respect, walk you through the process with clarity, and ensure you leave confident in your decision—not second-guessing it. Bonus tip: the showroom is a bit chilly, so bring a light jacket—but they do offer hot tea or coffee, which definitely helps!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Roxi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
The Finance Manager ran my credit and then afterwards
The Finance Manager ran my credit and then afterwards told me the the car is 10 years older and cannot finance. I know big banks dont do that regardless of credit, but once he heard of 0 down he just lied. And I have close to 800 CREDIT SCORE. The salesperson Shannon Smith was amazing though and helped with a virtual tour of the vehice.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase