Reviews
This Genesis dealership is truly exceptional.
This Genesis dealership is truly exceptional. From the moment you walk in, you’re greeted with genuine kindness and professionalism. The sales manager, salesperson, and finance manager each took the time to answer every question and explain every detail, making sure the process felt comfortable and never rushed. They went above and beyond to create a welcoming environment where you feel valued as a customer, not just a transaction. It’s rare to find a team so committed to making the car-buying experience stress-free, transparent, and enjoyable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Genesis of Atlanta! We are always more than happy to assist you if anything else comes up. Take care!
I would like to thank two earth angels, Hilal Eljaam,
I would like to thank two earth angels, Hilal Eljaam, Sales Consultant, and Jeremy Marx, Finance Manager at Genesis of Atlanta, for being skilled professional miracle workers. I am grateful for their transparency, active listening skills, and genuine concern to make a difference. That difference made my stop at Genesis on a holiday the best car-buying experience. Jeremy found the best deal that was under my budget. Hilal was so chill and confident; his energy helped me relax. The entire decor, music, and courtesy iced the cake. Ask for these two gentlemen if you are shopping for a Genesis in Atlanta. Tell them AJ sent you to witness a miracle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!
Larry Pardy, our sales contact was excellent with
Larry Pardy, our sales contact was excellent with terrific patience and excellent vehicle knowledge. This is the second Genesis car that we have purchased at Jim Ellis.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust in us and for choosing Jim Ellis again! We’re thrilled to hear that Larry was able to provide you with excellent guidance and patience throughout the process. We truly appreciate your loyalty and are honored to have helped you with your second Genesis purchase. Enjoy the road ahead!
Lawrence Pardy and Jeremy Marx did a fantastic job
Lawrence Pardy and Jeremy Marx did a fantastic job helping us. It was the smoothest car buying experience I've ever had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Genesis of Atlanta. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
From the moment I walked into Genesis of Atlanta, I was
From the moment I walked into Genesis of Atlanta, I was blown away by the level of professionalism, attentiveness, and genuine care shown by the entire team. My Sales Rep Senator MACLOSKIE phenomenal!!!! From sales to finance to service, every person I interacted with made me feel valued and respected. My sales consultant was incredibly knowledgeable about the Genesis lineup and took the time to understand exactly what I was looking for. There was absolutely no pressure just helpful guidance, honest answers, and a clear focus on making sure I was 100% satisfied. The purchasing process was smooth, transparent, and efficient. The finance team explained everything clearly and found me a great rate without any hidden fees or surprises. Even after the sale, they followed up to ensure everything was perfect with my vehicle. What really sets Genesis of Atlanta apart is their commitment to customer experience. They go above and beyond from the luxury showroom atmosphere to the thoughtful amenities and personal touches. If you're in the market for a Genesis or just want to experience truly top-tier customer service, I highly recommend Genesis of Atlanta. They’ve set a new standard in automotive excellence.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Genesis of Atlanta. Please don't hesitate to reach out if there's anything additional we can do for you.
David Kim at Genesis of Atlanta was incredibly helpful
David Kim at Genesis of Atlanta was incredibly helpful and made the entire car-buying experience seamless and enjoyable. If you’re looking to buy a car, I highly recommend asking for him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so glad to hear David Kim made your car buying experience seamless and enjoyable. Thank you for recommending him. Our team at Genesis of Atlanta truly values your kind words. Enjoy your new vehicle and we look forward to serving you again in the future.
When I walked into the dealership I was really impressed,
When I walked into the dealership I was really impressed, it was very nice clean welcoming I like how the office is are set up. And believe it or not I love the restroom.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, it is great to read such wonderful comments about your recent experience with us, Kcalloway87! Please don't hesitate to reach out if there's anything additional we can do for you.
I recently purchased a GV80, and David Kim was by far the
I recently purchased a GV80, and David Kim was by far the best dealer I have ever met. From my very first visit to the day I received my vehicle, everything was handled with professionalism and genuine kindness. The paperwork process was so smooth and thorough that I didn’t have to worry about a single detail. During the consultation, he carefully understood exactly what I was looking for and even offered several options to make sure the price would not become a burden. Although it took me some time to make my decision, David patiently waited without any pressure, which truly impressed me. It made me realize that there are still dealers who genuinely care for their customers. If you’re considering purchasing a Genesis, I wholeheartedly recommend David Kim!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for highlighting some of our staff who provided you with such a positive experience, Adrian! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I recently had the pleasure of working with Genesis of
I recently had the pleasure of working with Genesis of Atlanta when I began to think that maybe I should consider trading my 2022 Genesis GV70 in. Full disclaimer- I lived my GV70 I just knew I had put some mileage on it over the years. When I decided it might be a good idea to visit the dealership the staff and team were very helpful. I requested quotes in the beginning to see if what I was looking for would be an option. I spoke with one of the customer service specialists by phone and they assigned me to a salesperson Taha. He was professional and thoughtful when we spoke on the phone through the week. He listened to the things I was concerned about (make and model/ payment/ down payment) and provided as much information as he could prior to my visit to the dealership. I arrived at the dealership with the intent to look at a GV80 coupe but decided it wasn’t quite what I had in mind. So we pivoted to look at a GV80 3.5T prestige and it was really impressive. Taha took his time to explain the features and benefits, including anything that had been updated or improved in comparison with my previous GV70. We did a test drive to make sure it was comfortable on the road in different elements and terrain. One additional shot out I have to give Taha is his ability to really break down all of the many technology features the car provides without making a customer feel overwhelmed. When I decided to move forward with looking at my financing options, the process was fairly easy and I did not feel like it took long. The dealership was so accommodating Taha even ordered lunch for us while I waited. We had the pleasure to work with Sam Patel for our financing and he was really good at breaking down the numbers and sharing the benefits of financing vs leasing. He ultimately made sure I felt good about whatever choice I decided. He was really personable and I did not feel pressured to make a decision. Once the financing was complete, Taha made sure I was happy with all of the details of the car one more time and made sure I had his contact information when we were done in case I needed to reach him. The entire experience with Taha was educational, informative and very service oriented. He is a great asset to the sales team. I was already a believer in Genesis for the product they make but the “experience” of working with Genesis is why I continue to be a loyal customer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for highlighting some of our staff who provided you with such a positive experience. Please let us know if there is ever anything else we can do for you! Safe travels!
This dealership was amazing, professional, and courteous.
This dealership was amazing, professional, and courteous. Macloskie Bowke and Jermey Marx was amazing in every way. They stayed an hour and a half past their closing time to ensure I had all of my paperwork completed since I traveled from Alabama. This is my second time making a purchase with the dealership and I enjoyed it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for highlighting some of our staff who provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!