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Grieco Hyundai of Johnston

(558 reviews)
Visit Grieco Hyundai of Johnston
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–4:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 6 awards
2024 state dealer award 2023 state dealer award 2016 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2016 consumer dealer award
New (888) 439-6992 (888) 439-6992
Used (888) 422-5643 (888) 422-5643
Service (401) 228-9885 (401) 228-9885

Reviews

(558 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grieco Hyundai of Johnston from DealerRater.

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Rob Mccallife tried to blackmail me.

Rob Mccallife tried to blackmail me. Didn’t pay me money back that he owed after selling me a lemon that has been in an accident but they didn’t disclose. Ricardo Castillo Also in on it. Crazy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Donnie Alfonso was awesome.

Donnie Alfonso was awesome..everything went smoothly. Would def recommend him to my friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about Donnie Alfonso! We are thrilled to hear that everything went smoothly and that you would recommend him to your friends and family. We appreciate your feedback and look forward to working with you again in the future.

I had a great experience working with Anthony during the

I had a great experience working with Anthony during the purchase of my Tesla… very smooth process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience working with Anthony during the purchase of your Tesla. We are thrilled to hear that the process was smooth and that you had a great experience. We appreciate your feedback and look forward to serving you again in the future.

Would definately recommend this dealership especially

Would definately recommend this dealership especially Luis Ayala… he was knowledgeable helpful and took time to answer all my questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation! We are thrilled to hear that Luis Ayala provided you with excellent service and took the time to address all of your questions. We appreciate your feedback and look forward to assisting you again in the future.

Consumer response

Thank you to Luis for making this purchase a delightful experience!

This dealership has Failed to deliver good title and

This dealership has Failed to deliver good title and registration on a 2020 Hyundai Elantra purchased on November 14, 2023, and to date I still do not have title or registration (4 months later). I have not been able to drive my new car for the last 3 months and the dealership has not been responsive to numerous phone calls nor have they been proactive to keep me up to date on the status of why/when/what is preventing the issuance of a title and registration. This was my first time buying my own car. I decided to limit my search of used cars to those offered by a reputable dealership knowing I would pay more for my car, but assuming it would be a better experience, the car would be better quality, more reliable and there would be a better customer service experience than buying a car from a current owner. I feel I did everything that was asked of me, which cannot be said for the dealership. $18k and 4 months later, I am still unable to drive the car I purchased and insured. The dealership has provided a loaner vehicle but only after we reached out for them when we were approaching the end of my 30-day temp registration. Grieco has never proactively reached out with updates, has failed to respond to voice mails, and hasn’t provided an accurate timetable on when things will be resolved. The last communication I received was that “it should be any day now”. That was 3 weeks ago, and we still do not have a title or CT registration. So, 4 months after my purchase I have a vehicle that I cannot drive and have had no details provided by the dealership on what the issue is, what they need to do to fix it and when it will be resolved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service.

Excellent customer service. Orlando Gomes was excellent, very personable and helpful. Best deal I've gotten while shopping for a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, Rich3365! We are thrilled to hear that Orlando provided you with excellent customer service and helped you find the best deal while shopping for a car. We appreciate your business and hope you enjoy your new vehicle!

He sold a car that was clearly in an accident and didn't

He sold a car that was clearly in an accident and didn't disclose. Has major safety problems. Dealer is trying to put aside.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.
Dealer response

We are deeply sorry to hear about your negative experience with your used car purchase from our dealership. Providing transparent and honest information about our vehicles is essential to us, and we regret any inconvenience or frustration this situation has caused you. To investigate the matter further, please reach out to Ricardo Castillo via email at rcastillo@griecocars.com

If you're looking for a vehicle right now.

If you're looking for a vehicle right now. Please visit Grieco Hyundai in Johnston RI. They have a wide selection of vehicle brands including a wide range of other dealer-brand cars fixed at the right price. And Dave Duarte, the salesperson was exceptionally great at helping and coaching me to get into the right vehicle. I am very happy with my purchase and recommend Dave to anyone who is in the market for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review of Grieco Hyundai in Johnston RI. We are thrilled to hear that you had a great experience with Dave Duarte as your salesperson. We pride ourselves on offering a wide selection of vehicle brands at the right price, and it's wonderful to know that you are happy with your purchase. We appreciate your recommendation and look forward to serving you again in the future.

Donny see was patient and answered all of our questions

Donny see was patient and answered all of our questions and thoroughly went through the vehicle with us. I will be referring all my family and friends to Donny at the Hyundai store. Thank you so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your positive feedback, Franny! We're glad to hear that Donny provided excellent customer service by being patient, answering all your questions, and thoroughly explaining the vehicle. We appreciate your trust in us and look forward to assisting your family and friends at Grieco Hyundai. Thank you for choosing us!

This is the 2nd car we bought from Dave.

This is the 2nd car we bought from Dave. What a great experience. I can't wait for my kids to buy there car from him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive experience with Dave. If you need further assistance, feel free to reach out to us at any time.