Super, super nice people who went above and beyond to make sure everything was perfect. I would highly recommend them to everyone I know. Clean facilities,... clean cars adorable mascot.
Bought a 2005 Jeep Grand Cherokee from this dealership at the beginning of July. Less than 200 miles of driving and the Check Engine light comes on, car... is idling rough, foul smell from the exhaust, horrible mpg (even for a Jeep, which I have owned several of). Took back to Integrity and they replaced an o2 sensor "at cost", which cost me an additional $80. A week later, Check Engine light comes back on, idling even worse, stalled at a red light and horrible mpg continues. Took to Jeep dealership here in town (as my trust of Integrity was quickly diminishing). Dealership tells me it's a bad catalytic converter and cheap aftermarket sensors indicate that someone was obviously aware of this. Dealership quotes me for a new factory car converter, sensors and labor at $2,885. Called Integrity to let them know and that I was not too happy. Told me I could bring it down to them and they could do the work and provide the parts at cost. Why would I trust them to do any work on my car after they knowingly sold me a vehicle with a bad cat converter and THEN when I experienced the issue replace a simple o2 sensor and again fail to make any mention of the cat converter? Don't trust this dealership, their salespeople or their mechanics. None of them have "Integrity".
We purchased an awesome vehicle, paid cash, signed contract and two weeks later were called for more money because they screwed up taxes on their end.... Owner cussed out my husband with several F*** bombs when we said we weren’t paying more money. We signed a contract with a cash transaction and owner said he wouldn’t release the title until we did because he wasn’t eating that cost (ON HIS ERROR!) He needs to get his temper in check, just lost a customer over $570.00 and I’ll continue writing reviews telling our story! We will be contacting attorney general if title is not released. Not a smart move on their part.
Really enjoyed working with Nic Mikev who helped me find a perfect vehicle for my needs. This is a professionally run business that offers quality used... vehicles and outstanding customer care. It is a pleasure that our community can boast reputable businesses that offer value and peace of mind. I will definitely visit these folks again when the need arises. I would absolutely recommend this guy to my family and friends.