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Gesner Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (46 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (46 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gesner Auto from DealerRater.

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Looking for my next vehicle!

I am looking for a Jeep. I saw many on your lot. I sat with David Laracuente who has told me quite a bit about your sales procedures. He’s going to send some photos and the car specs to me! I am so excited. He really was finally someone who I would absolutely do business with and look forward to this next car of mine! Sally

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Worth a look!

I read many reviews before I buy. I read some of the good reviews. And a lot of the negative reviews. To see why people had issues. Gesner has really good reviews. I read a lot of reviews about the sales staff. And not much about the cars these people purchased. I purchased a 2020 Passat. I’am a mechanic by trade. The car I purchased, I love! Mechanically it is sound. And the condition was excellent. The sales staff, was as reported awesome. I would do business with them again. And would recommend Gesner to family members.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No drama!!

Drove down from the North Shore to see Christopher in regards to a vehicle on the lot. The automatic 3 month 3000 mile warranty included in all vehicles was the cherry on top. We worked together to come to a place where we were both comfortable with the purchase. Devin put together a great warranty package and we were able to finalize the purchase with smiles!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best and most friendly dealership around

Amazing group, people who truly love selling cars and making people happy. They made my first time buying a car a blessing, 120% recommended if you are looking for your first car, or a new car in general.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealership

Our salesman Chris made everything very simple and smooth. Devin in financing was very helpful and knowledgeable. We were actually able to take the car home that same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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buy elsewhere -plenty of places that will work

I drove from RI to look at a car Ive been talking to Devin about- got there and Devin said he sold it-didnt bother to call me and let me know before i drove 45 minutes there. he showed me another color -i bought it because i dont have good credit and needed a car to go to work- from Devin-he tried to add 2000 to the sticker price until i caught it. he didn't know what to say-i test drove it-without his help-he just gave me the keys -did not explain anything about the car-then there were scratches on the back-said it would be fixed - sure was just hacked it up. took him at least 1 month to register -said it was my fault. very unprofessional-so sorry i ever bought a car from there. beware on Gesner Auto

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome Dealership!

Purchased a preowned Dodge Ram 1500 Laramie Truck. My experience was the best of ant dealership with Chris Carvalho was depth of knowledge, expertise and no pressure sales. The vehicle was priced to sell with an attractive trade-in value for my Chevy Silverado. The financial manager Devin Holland was a pleasure to work with and made great entire process easy and efficient. I drive off the lot with a great truck the same day! Thanks Gesner Auto!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service and family environments……..

Great customer service, very friendly staff, great environment and deals. I will recommend to stop by and check them out. Would come back again g

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly recommend Gesner Auto!

I stopped in one afternoon to see about getting a quote on something I needed done for my Subaru. The young lady in the Service Dept. (Kat) was very patient with me and explained exactly what I needed done. What a refreshing experience I had as she was upfront, knowledgeable and very patient with me. I never felt rushed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

The girl at the service department was great! She was very understanding and answered all of my questions I would recommend anyone to this dealership especially for service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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