Reviews
I helped a friend purchase a used vehicle from Oakes Kia.
I helped a friend purchase a used vehicle from Oakes Kia. She doesn't do much online, but I wanted to make sure to put a SHOUT OUT to Stacey! She was upfront, fun, asked my friend many questions to make sure she had found the right car and most of all, wanted her to feel good about her purchase when she drove off! Apparently, they aren't paid on commission, but online reviews help their pay. To each his own, but why should anyone ask a customer to reward them for doing their job? Even if you don't know STACEY, ask for her! She's upfront, honest, funny and doesn't push you. I recommend Oakes Kia, but more than anything I RECOMMEND STACEY. And did I mention she's entertaining?!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jonah, James and Karen were absolutely amazing to deal
Jonah, James and Karen were absolutely amazing to deal with. My next purchase will be at Oakes and I am referring those I know to Oakes KIA. I can’t thank the Iakes team enough!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback! We're thrilled to hear that Jonah, James, and Karen made your experience so positive. Safe travels ahead!
Very helpful and very easy to work with.
Very helpful and very easy to work with. Lorraine, Bryan and Lyric were all great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad to hear that Lorraine, Bryan, and Lyric were great to work with. Thanks for choosing Oakes Kia!
The whole process was stress free.
The whole process was stress free. Jonah was great and didn’t pressure me once. Very personable group!! I will buy future Kia’s from oaks.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Oakes Kia and for sharing your experience! We're glad Jonah and the team made the process stress-free and enjoyable. We look forward to assisting you with future Kia purchases!
Super friendly and professional staffing.
Super friendly and professional staffing. They all took the time to make sure I got into my new vehicle easily.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new ride! Thank you for choosing Oakes Kia and for sharing your experience with our team. We hope to see you again down the road, Amir!
The price was right after a few months of negotiations.
The price was right after a few months of negotiations. The communication process was terrible. I tried calling and never got an answer or a call back. Only way Oakes would respond is by text. If you can get a good price on a car then buy it. But, don’t expect anything after the sale closes.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Everything was explained in detail and I was given many
Everything was explained in detail and I was given many options to help finalize the buying of my new car and trade.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi John - thank you for your business and for sharing this stellar feedback about our team! Congratulations and welcome to the Oakes Kia family!
I would come back again and probably purchase again at
I would come back again and probably purchase again at Oaks kia. I would definitely ask for Stacy as my sales person again,she was awesome.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback about Stacy and our team! We appreciate your business and hope to see you again at Oakes Kia.
This was the second car we purchased through Oaks Kia.
This was the second car we purchased through Oaks Kia. My parents have also purchased a vehicle from there. It was a wonderful experience no pressure. All questions was answered. We are very satisfied with what we drove away with. They took very good care of us there.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your continued trust in Oakes Kia, and for sharing your family's positive experiences, Barry! We’re thrilled to hear you felt well cared for and had a pressure-free experience. Enjoy your new vehicle!
No return phone calls from Theo when he said he would
No return phone calls from Theo when he said he would check with the manager on pricing and get back with me. My wife had the same problems with her POC until Lyric needed a utility statement and then surprisingly the communication with my wife resumed. Theo saw me when we came to get our check and knew enough to turn around and walk away, embarrassed he hadn’t followed through. Great car.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Tom, I sincerely apologize for the lack of communication and follow-through on our end. It's never our intention to leave any customer feeling ignored or unimportant. We appreciate your feedback as it helps us improve in areas where we may be falling short. If you're open to it, please reach out so that we can address any remaining concerns and make things right with you. Thank you for your understanding. - Rachel Huff - BDC Director - (816) 474-2900
