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2025 consumer dealer award
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2025 consumer dealer award

Reviews

(680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Acura Sugar Land from DealerRater.

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Able to get me in quickly for an oil change and multi

Able to get me in quickly for an oil change and multi point inspection. Kept me updated about vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I have had a good, professional relationship with

I have had a good, professional relationship with Sterling-McCall Acura dating back to 2016. The staff have always been courteous and helpful. I trust them implicitly to properly service our Acura.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave a review for us at Sterling McCall Acura Sugar Land. We're happy we could meet your expectations! We hope to see you soon!

Needed a quick service check without the pressure of

Needed a quick service check without the pressure of added services I couldn't afford on this service visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

Very nice service staff they send a text to tell me to

Very nice service staff they send a text to tell me to approve or not service but I did not see it. I had to call to ask when car would be ready that's when I realized I had accidentally stopped text response.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Rita, thank you again for taking the time to let us know how we did. We hope you have a great day!

We?

We?re able to get me in the next morning for an oil change. Changed the oil and did multi point inspection along with a car wash. Fast, quick, friendly service and they kept me updated through the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Patricia, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Excellent customer service they help you understand

Excellent customer service they help you understand everything what you need to service in your car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Sameer, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Very professional , friendly, punctual, helpful and

Very professional , friendly, punctual, helpful and clean facility. Easily accessible from the highway. Highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

I'm very pleased with the outstanding customer service I

I'm very pleased with the outstanding customer service I received. The service advisor was very attentive and informative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Lequan, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

I am very pleased with the service I received.

I am very pleased with the service I received. Shout out in particular to Broderick Edwards who assisted me from beginning to end. He is prompt, professional, respectful and direct to the point. I was there in and out in no time. Highly recommended! Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dominic, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Amazon customer service.

Amazon customer service. The people really care about you prathik is great, he follows up with me every time and makes me feel confident in my vehicles progress.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!