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2025 consumer dealer award
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2025 consumer dealer award

Reviews

(679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Acura Sugar Land from DealerRater.

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Excellent customer service, courteous, listened to

Excellent customer service, courteous, listened to concerns and provided options and suggestions. Knowledgeable about vehicle and features. Continued checking on us while offer was being processed through financing. Addressing a couple of issues with the vehicle that needed repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

I have purchased two cars from this location.

I have purchased two cars from this location. Kevin is the young man who helps me with my service needs He even gave me a way to contact him if needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

We definitely recommend coming to Sterling McCall Acura

We definitely recommend coming to Sterling McCall Acura Sugar Land for your next vehicle! Gabriel was very professional and knowledgeable as well as took his time to explain everything in detail. Overall the ladies and everyone we encountered in the finance department were nice and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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We experienced one of the easiest vehicle purchases we’ve

We experienced one of the easiest vehicle purchases we’ve ever had. April was very helpful and professional. Would highly recommend them to family and w

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was the most pleasant car buying experience!

This was the most pleasant car buying experience! Our Salesman, Lawrence, was very nice and informative! 10/10. The Finance Manager, Robert, was equally as kind and informative. Great Experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

This was my first time at Sterling McCall Acura Sugarland

This was my first time at Sterling McCall Acura Sugarland and my overall experience was great. I was greeted immediately and treated with kindness and respect and I came home with the exact vehicle I was looking for. I appreciate their business and would recommend them to anyone who is interested in purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hector, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Acura Sugar Land. Thanks for the recommendation, and have an amazing day!

Great service today!

Great service today! I purchased my vehicle a few months ago from them. Overall buying process was quick and painless. I went back today for my routine oil change. It was a busy Saturday, but they didn?t make it feel that way. 10/10 would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Danielle, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Excellent!

Excellent! The video of the underneath of my car was cool. I had a great experience and highly recommend Sterling McCall Acura Sugar Land.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

This was the most pleasant car buying experience!

This was the most pleasant car buying experience! Our Salesman, Lawrence, was very nice and informative! 10/10. The Finance Manager, Robert, was equally as kind and informative. Great Experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura Sugar Land! Please let us know if there is anything else we can do for you; we are more than happy to help!

Great customer service Service rep was friendly and

Great customer service Service rep was friendly and professional. Explained the process and followed up as needed. Uber that was provided was prompt as well. Car was ready when promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dan, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!