Reviews
Bought my 2018 Toyota Camry here and couldn’t be happier!
Bought my 2018 Toyota Camry here and couldn’t be happier! The car was in perfect condition, everything went smoothly and super fast. The team was professional, friendly, and even took care of a few repairs under warranty without any hassle. Great experience all around!
Bought my 2018 Toyota Camry here and couldn’t be happier!
Bought my 2018 Toyota Camry here and couldn’t be happier! The car was in perfect condition, everything went smoothly and super fast. The team was professional, friendly, and even took care of a few repairs under warranty without any hassle. Great experience all around!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a 2019 Chevy Suburban from Carmel Auto
I purchased a 2019 Chevy Suburban from Carmel Auto Gallery, sold to me by Mike Tshimanga, who assured me the vehicle was in “great condition” with only 43,720 miles. I had it shipped from Indiana to New York, and after just 300 miles of driving, the engine completely failed—leaving me with a vehicle that was undrivable. After getting it inspected, I was told the entire engine had to be replaced. I had no choice but to cover the repair myself, which cost me over $8,000. This type of catastrophic failure should never happen on a vehicle with such low mileage—especially one that was supposedly in excellent condition. I sent the dealership a formal letter detailing the issue and asking for reimbursement or a reasonable resolution. Despite giving them ample time to respond, they completely ignored my request—no response, no follow-up, nothing. Carmel Auto Gallery sold me a vehicle that was clearly not in the condition they advertised and then refused to take any responsibility when a major issue arose immediately after the sale. I strongly caution anyone considering buying from this dealership. They do not stand behind their word or their vehicles, and once the deal is done, you’re on your own—no matter how serious the problem. Avoid this place.
I purchased a 2019 Chevy Suburban from Carmel Auto
I purchased a 2019 Chevy Suburban from Carmel Auto Gallery, sold to me by Mike Tshimanga, who assured me the vehicle was in “great condition” with only 43,720 miles. I had it shipped from Indiana to New York, and after just 300 miles of driving, the engine completely failed—leaving me with a vehicle that was undrivable. After getting it inspected, I was told the entire engine had to be replaced. I had no choice but to cover the repair myself, which cost me over $8,000. This type of catastrophic failure should never happen on a vehicle with such low mileage—especially one that was supposedly in excellent condition. I sent the dealership a formal letter detailing the issue and asking for reimbursement or a reasonable resolution. Despite giving them ample time to respond, they completely ignored my request—no response, no follow-up, nothing. Carmel Auto Gallery sold me a vehicle that was clearly not in the condition they advertised and then refused to take any responsibility when a major issue arose immediately after the sale. I strongly caution anyone considering buying from this dealership. They do not stand behind their word or their vehicles, and once the deal is done, you’re on your own—no matter how serious the problem. Avoid this place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Mustafa was easy to work with and we were able to make a
Mustafa was easy to work with and we were able to make a deal that worked for the both of us. A lot faster transaction than going to a dealership.
Mustafa was easy to work with and we were able to make a
Mustafa was easy to work with and we were able to make a deal that worked for the both of us. A lot faster transaction than going to a dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Got a great price for my trade-in!
Got a great price for my trade-in! And even after the sale, they had my back. Highly recommend—seal of approval!
Got a great price for my trade-in!
Got a great price for my trade-in! And even after the sale, they had my back. Highly recommend—seal of approval!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
An excellent team from the moment you walk in to the
An excellent team from the moment you walk in to the final handshake with the sales manager. We had a complicated trade-in situation, but their sales manager worked some real magic and made the deal happen in a way we never even imagined possible. I would absolutely trust these guys to sell cars—they truly know what they’re doing. Plus, I came in through a referral and even got a $100 discount! Recommend An excellent team from the moment you walk in to the final handshake with the sales manager. We had a complicated trade-in situation, but their sales manager worked some real magic and made the deal happen in a way we never even imagined possible. I would absolutely trust these guys to sell cars—they truly know what they’re doing. Plus, I came in through a referral and even got a $100 discount! Recommend
An excellent team from the moment you walk in to the
An excellent team from the moment you walk in to the final handshake with the sales manager. We had a complicated trade-in situation, but their sales manager worked some real magic and made the deal happen in a way we never even imagined possible. I would absolutely trust these guys to sell cars—they truly know what they’re doing. Plus, I came in through a referral and even got a $100 discount! Recommend An excellent team from the moment you walk in to the final handshake with the sales manager. We had a complicated trade-in situation, but their sales manager worked some real magic and made the deal happen in a way we never even imagined possible. I would absolutely trust these guys to sell cars—they truly know what they’re doing. Plus, I came in through a referral and even got a $100 discount! Recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had an amazing experience at Carmel Auto Gallery!
I had an amazing experience at Carmel Auto Gallery! Michael G was truly awesome—there was absolutely no pressure, and he took the time to understand our needs and budget. He helped us find the perfect truck, a 2017 F-150, and made the entire process smooth and stress-free. A huge thank you to Nikita as well for working hard to get us a financing rate that was even better than what our bank offered. The entire team was friendly, professional, and genuinely cared about making sure we got the best deal possible. If you're looking for a great car-buying experience, I highly recommend Carmel Auto Gallery!
I had an amazing experience at Carmel Auto Gallery!
I had an amazing experience at Carmel Auto Gallery! Michael G was truly awesome—there was absolutely no pressure, and he took the time to understand our needs and budget. He helped us find the perfect truck, a 2017 F-150, and made the entire process smooth and stress-free. A huge thank you to Nikita as well for working hard to get us a financing rate that was even better than what our bank offered. The entire team was friendly, professional, and genuinely cared about making sure we got the best deal possible. If you're looking for a great car-buying experience, I highly recommend Carmel Auto Gallery!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mustafa was a great sales man showed me a car and took
Mustafa was a great sales man showed me a car and took his time with me
Mustafa was a great sales man showed me a car and took
Mustafa was a great sales man showed me a car and took his time with me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
nice people!
nice people! nice cars ! small dealership but great service! Will be back for more cars !!
nice people!
nice people! nice cars ! small dealership but great service! Will be back for more cars !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Down to earth !
Down to earth ! I shopped around for two months already. Got the best deal here at Carmel Auto Gallery . I can’t be more than happier. Thank you Mustafa for your help. Good person to work with. Go see him if you are in the market for a vehicle.
Down to earth !
Down to earth ! I shopped around for two months already. Got the best deal here at Carmel Auto Gallery . I can’t be more than happier. Thank you Mustafa for your help. Good person to work with. Go see him if you are in the market for a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great dealership, great sales staff very easy to work
Great dealership, great sales staff very easy to work with. highly recommend buying a car from them!
Great dealership, great sales staff very easy to work
Great dealership, great sales staff very easy to work with. highly recommend buying a car from them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase