Malloy Chevrolet

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
2 lifetime reviews.
  • 1.0 out of 5
    June 30, 2020

    Dealership is not any good since Mr Stutzman sold it. They are they only dealer in the area(I called 3 others) that does not give you the option to keep... the original parts they upgraded at sale. (Wheels/tires/floormats that were paid for already, then they add the $5k wheels/mats/running boards) They sell these parts themselves to make more off of you. They tried to say you're credited the value of the factory parts, but cannot show me. They try to sell you new tags when your old tags have 1.5 years left, you have to catch that fact and point it out (saves you $40-$50). The service department does not do alignments after they install suspension/drivetrain parts(you have to ask for the paperwork to find out that they never performed the alignment. The shop foreman told me he could not perform an alignment 2hrs before they close, and to bring it back Monday. I had to rent a truck that weekend to move items with. Their own franchise-named body shop won't even use them for suspension work on Chevrolet anymore. Steer clear of this nightmare. I wish I had gone to Country Chevrolet instead.

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    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    June 12, 2019

    Purchased a Cruze hatchback in April of 2018 while the dealership was still Jim Stutzman Chevrolet. Buying process was excellent as I received the vehicle... I wanted at a great price. Perks consisted of a low $99 processing fee and free State Inspections. Fast forward to 2019 and the dealership is now owned by the Malloy Auto Group. Called about an Inspection and received nothing but an attitude. Actually took the car elsewhere and paid for the Inspection. And the $99 processing fee is now $699!!! More money and attitude! If I would've known Stutzman was going to sell to this group I would never have purchased the vehicle. I will never return.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    32 people out of 41 found this review helpful. Did you?