Reviews
BUY YOUR NEW JEEP HERE!!!
I want to share my recent experience with Courtesy Jeep in Mesa AZ. I purchased a Jeep Gladiator Sport S. I was on a long rv roadtrip and was not actually able to visit the dealership. I was able to locate the vehicle via an internet search as I was looking for a very specific package and color. I spoke to Edwin Puga who was very personal, and down to earth. Since I knew what I wanted and where I wanted to be on price he quickly got his Sales Manager Jeff Bonner involved. We were able to come to a deal that worked for everybody. They made the process seamless and easy. At no time did I feel any pressure, and they both worked very hard to get me at a price I could buy the jeep for. When I got back from my RV trip I drove down to there dealership where they had my new Jeep detailed, gassed up and ready to go. I met both men and was finally able to put faces to the many text and phone calls. I then met Chris Shelton in financing. This was a very pleasant experience. We talked like we were friends, and there was no high pressure to add extra coverage. He very explained options for me on extended warranties and service. I explained I swap the vehicles out every year to 18 months and will sell before its out of the 36 month warranty. He was very receptive, heard me and did not try to pressure me to buy anything extra. Overall my experience was great. I will definitely recommend them to friend, family and coworkers. If you looking for an easy process in buying a new Jeep, check them out....you wont be disappointed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent customer service
Great job Marcus getting me into my dream truck! Love my Gladiator! And Daniel, thanks for being patient while I asked many, many questions! I will recommend car buying from Courtesy to all friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kendra and Shannon were amazing! They helped so much and...
Kendra and Shannon were amazing! They helped so much and were so patient with us and they really did an amazing job helping I would definitely buy from them again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sam, Thank you for your 5 star support! I'm glad to hear that Kendra and Shannon were patient with you while purchasing your vehicle. Congratulations on your new vehicle and thank you for choosing Courtesy! Best, Cher Warren Customer Relations
Kendra was amazing to work with, she's very kind and...
Kendra was amazing to work with, she's very kind and super easy to work with, over all I had a really easy first time car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chris, Thank you for your 5 star review! I am very pleased to hear that Kendra was able to make your car buying experience easy. Congratulations on your first car and welcome to the Courtesy family! Best, Cher Warren Customer Relations
Had a good experience everyone was friendly even though...
Had a good experience everyone was friendly even though it was 115 degrees outside .Kendra was very helpful and patient. I came here because when we bought a jeep a couple of months ago for my daughter Dan was very helpful and made experience nice easy .So we came back and now I bought a car so it was great experience everyone is friendly .
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the positive review! I am so happy to hear that you had a great experience even in this Arizona heat! Glad we could make your time here nice and the buying process easy. Hope to earn your business again in the future. Breana Walker Customer Relations
Rodne is good sales rep! Understood what I wanted! He...
Rodne is good sales rep! Understood what I wanted! He didn’t try and beat around the bush and try to sell me something different. He showed me the R/T told me about the safety and what it has to offer. Took it for test drive and he was there ever step of the way for paper work! I want to point out Rodne kept his word and would always give you a call back or advise when he can get back to you! No Pressure and no hassle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the 5-star review, we greatly appreciate you! I am very pleased to hear that Rodney was able to assist you with your process and make it as efficient and comfortable as he possibly could. Thank you for coming in and purchasing with us; Welcome to the Courtesy Family! Best, Micah Hundley Customer Relations
Buckets was an awesome guy to work with he really knew...
Buckets was an awesome guy to work with he really knew what he was talking about when it came to cars! He is the best salesman around and I would highly recommend him!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Valorie, Thank you so much for the positive review, we greatly appreciate you! Buckets is one of the best salesmen here at Courtesy and I am pleased to hear he did an exceptional job with you and your car buying experience. Welcome to the Courtesy Family!
Ask for Dan Snider
Great dealer— strength is in their people. Ask for Dan Snider if you want an honest, hard working sales professional. Dan went above and beyond to make my purchase quick— he even spent 30-45 minutes in the Arizona heat wiping down water spots on my truck that the details team had missed. Great guy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great dealer— strength is in their people. Ask for Dan...
Great dealer— strength is in their people. Ask for Dan Snider if you want an honest, hard working sales professional. Dan went above and beyond to make my purchase quick— he even spent 30-45 minutes in the Arizona heat wiping down water spots on my truck that the details team had missed. Great guy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Anthony, thank you so much for the amazing 5-star review! Dan is one of our finest and we are so glad he made your experience here at Courtesy a memorable one! Thank you for choosing us and we hope to see you again when you're ready for an upgrade! Best, Ariel Harmon Customer Relations
Shannon in sales was incredible, her customer service was...
Shannon in sales was incredible, her customer service was top notch. If you're looking to get into a new vehicle, Courtesy Superstition Springs is the place to go!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lacey, Thank you so much for the 5-star review! I am pleased to hear that Shannon was able to help you with your car buying experience. Thank you for the recommendation and welcome to the Courtesy Family! Best, Micah Hundley Customer Relations
