Reviews
If you are in need of a vehicle ask for Chris at Eagle Chevrolet! This is the most honest, non pushy, and genuine car experience I’ve ever had! Chris will take care of you and they go above and beyond to make everything the smoothest, most transparent experience you’ll have! Plus get in the BEST deal possible!
If you are in need of a vehicle ask for Chris at Eagle Chevrolet! This is the most honest, non pushy, and genuine car experience I’ve ever had! Chris will take care of you and they go above and beyond to make everything the smoothest, most transparent experience you’ll have! Plus get in the BEST deal possible!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We’re honored to hear Chris provided the most honest, genuine, and pressure-free car-buying experience you’ve ever had. Our goal is to make every purchase smooth, transparent, and enjoyable while helping our customers find the best deal possible. We truly appreciate your recommendation and your kind words. Thank you for choosing Eagle Chevrolet GMC!
Great experience, everyone was extremely nice, professional and very knowledgeable. Sheldon, Cam, Doug and Sandy. I appreciate your assistance, you all made this a pleasant experience. I would recommend to everyone that is looking for a new or used vehicle to stop by Eagle. They are very helpful and will take care of you. In the past at other dealerships I haven’t always felt appreciated. These folks here will definitely go above and beyond making sure you are well taken care of. Thank you from a very happy customer.
Great experience, everyone was extremely nice, professional and very knowledgeable. Sheldon, Cam, Doug and Sandy. I appreciate your assistance, you all made this a pleasant experience. I would recommend to everyone that is looking for a new or used vehicle to stop by Eagle. They are very helpful and will take care of you. In the past at other dealerships I haven’t always felt appreciated. These folks here will definitely go above and beyond making sure you are well taken care of. Thank you from a very happy customer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the 5-star review! We’re so glad to hear our team made you feel welcomed, appreciated, and well taken care of—that’s exactly the experience we strive to provide. We truly appreciate your kind words and recommendation. It means a lot to know this visit stood out compared to past experiences. Thank you for choosing Eagle Chevrolet GMC—we’re grateful to have you as a customer!
They did not respond to my request for information on the Mercedes. I probably would have driven the 45 minutes and bought it. I already have one like it but needed a 2nd car. Their loss.
They did not respond to my request for information on the Mercedes. I probably would have driven the 45 minutes and bought it. I already have one like it but needed a 2nd car. Their loss.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your feedback. We’re sorry for the frustration — our team has actually sent several emails in response to your inquiry, as that was the only contact method provided, but we haven’t received a reply yet. If the 2016 Mercedes-Benz E-Class was the vehicle you were interested in, it is still available as of this response. We’d be happy to assist you directly! Please give us a call at 606-548-5866 at your earliest convenience — we’re here Monday–Friday 8AM–5PM and Saturday 8AM–4PM.
I had an excellent experience! The service was friendly, professional, and efficient from start to finish. Everything was handled with care, and the staff went above and beyond to make sure I was satisfied. I would definitely recommend this service to others and will be returning myself! Shoutout to Sandy Parks (The Queen) and Cam Fryman!
I had an excellent experience! The service was friendly, professional, and efficient from start to finish. Everything was handled with care, and the staff went above and beyond to make sure I was satisfied. I would definitely recommend this service to others and will be returning myself! Shoutout to Sandy Parks (The Queen) and Cam Fryman!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience! We’re so glad to hear our team took great care of you and made your visit a positive one. Sandy and Cam will appreciate the shoutout! We look forward to seeing you again in the future.
Quick and easy transaction. I was able to test drive the car and get financing done in about an hour.
Quick and easy transaction. I was able to test drive the car and get financing done in about an hour.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the positive review! We look forward to working with you again in the future!
Service department did an excellent job on repairs to my 2016 Silverado in less than the estimated time. I was kept up to date on the process during the wait time. The service department has always done a fine job any time I’ve had my truck there, from the manager to the folks who set up the appointment to the folks who do the service on the truck.
Service department did an excellent job on repairs to my 2016 Silverado in less than the estimated time. I was kept up to date on the process during the wait time. The service department has always done a fine job any time I’ve had my truck there, from the manager to the folks who set up the appointment to the folks who do the service on the truck.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Robert, Thank you for taking the time to leave us this feedback. It is great to hear everything was done quickly and to your satisfaction! We appreciate the kind words and will pass this along to the Certified Service team. Please feel free to reach out if there's anything else we can assist you with! Have a great day!
The worst dealer ever two weeks to get the Invoice with refrance number to create the casher check and still we didn’t get it and they didn’t answer the phone all the time..the call center is helpful but the other are very very bad
The worst dealer ever two weeks to get the Invoice with refrance number to create the casher check and still we didn’t get it and they didn’t answer the phone all the time..the call center is helpful but the other are very very bad
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you've mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Paul Cleaver, General Manger [email protected]