Gravity Autos Roswell

Very professional and friendly answer all of my questions with no problems got me a good deal.

The guys at gravity Auto are nothing but dirtbag scammers from top to bottom. From floor level sales associates to the owner of the store these people are crooks fraudsters tricksters xxxxxxxx and they will do what they can to rob you of your money providing little or no value. I dealt with the salesman who tried to do some shady stuff and then he ended up getting fired and then his boss is turned around and did the exact same shady stuff selling me vehicles they did not own. These guys literally tried to sell me two different cars they did not own they did not have claim to and oh by the way those cars were actually sold at the other lots. All they were trying to do was scam me and mark up other people's products adding no value whatsoever. The one thing they did add was a considerable amount of time because it took forever to find out yeah they're trying to sell me a car they don't own. The managers Alan and Danny were completely useless and provided nothing but frustration and arguments the entire way. Honestly if you buy a car here you're going to have a bad time. There are a lot of other dealerships so just go to those. These are fraudsters tricksters whatever you want to call them they're not honest.

Exceptional Experience & Love My 2021 GLB 250 from Gravity Autos Roswell! My wife recently purchased a 2021 Mercedes-Benz GLB 250 from Gravity Autos Roswell a few weeks ago, and she couldn't be happier with both the vehicle and the overall buying experience. From the moment we stepped onto the lot, the team at Gravity Autos Roswell was incredibly welcoming and professional. My salesperson, Marco was truly outstanding. Thanks Marco and Team!!!

Friendly and helpful salesperson. Knowledgeable about the different vehicles I looked at. Finance person was quick easy to discuss details. I had an issue with the earnest money and they refunded the amount in one day. Very pleased with the service and would choose them again.

Do NOT buy from this dealership. Shady sales tactics (lies and false promises), lengthy process to title and pay off existing trade-in loans, lack of responsiveness once the car is purchased, and their Corporate team offers zero support or action to address issues that will cost you money. AVOID AVOID AVOID

WARNING! WARNING! I’d highly suggest checking the Better Business Bureau of Georgia before proceeding forward with this dealership and ANY promises made by the salesperson and Finance Manager are documented and signed by both parties. I purchased my BMW on 4/28/2025 and had a trade-in. Sam, my salesperson, was a delight to work with and the one star for my review is solely because of him. After Sam, this is where things unravel. First, communication between their Finance Manager, Title Department and Accounting Manager are extremely poor. I have numerous texts over the past three weeks seeking statuses on trade-in payoff, title registration and state application for titling my car. I’ve sent three emails to their Finance Manager to sign a vehicle registration form (that I had to fill in…not him) since May 11th and nothing. Their Finance Manager is Ricardo. Also, if you have a trade-in, it’ll take Gravity at least 30 days to pay it off, thus expect to make another loan payment even when you don’t have the vehicle in your possession. I’m still waiting on the reimbursement check for my loan payment…no response or status. They were sitting on my title for the BMW for two weeks waiting on my insurance but never called me for it. I had to reach out to THEM to find out the title wasn’t being processed. Now, I’m out nearly $700 for the loan payment, no title, no signed MO registration form and I have to title my BMW within 30 days of purchase or I pay penalties. And lastly, my temp tag will be expiring in the next two weeks. So, just know that I’ve never, EVER dealt with a dealership this unorganized, takes this long to address key documents and payouts that impact the buyer, and the severe lack of communication. By far, worst car-buying experience I've ever dealt with.

Absolutely awful experience. These people tricked me into buying a vehicle and then when I wanted to register the vehicle they withheld the title, just to mess with me. I guess they thought it was funny. It's weird to be a professional dealership and play mind games like that.

Scott did me right by getting everything that I requested and needed repaired before I left the lot with my car. All of the reviews I read was negative reviews, but they did me right. Scott was great on keeping me informed of what was going on with my car. Thank you

I purchased a vehicle from them on January 8, 2025. They delivered the vehicle to me in Louisiana, on January 16,2025 with a Georgia Temporary tag that expired February 22, 2025. And as of today, March 18, 2025, they have not perfected the lien, nor given me a way to register the vehicle in my state so I can get a license plate. The title clerk told me they never received a title on the.vehicle for them to be able to register the vehicle to me. And they won't return my calls

It's hard to reach the title department. They won't help you in your title issue after you fully pay. They sent a title that is not updated accurately. Despite efforts to resolve this matter, I have encountered significant difficulty in reaching title department for assistance. It is troubling that the responsibility for addressing this discrepancy—caused by inefficiencies on your end—has now been transferred to me as the client. This situation not only undermines the trust in your services but also places an undue burden on my time and resources.