Eagle Auto on University

Good service reliable car and aim to please customer s service with a smile to

Back in early February, I went in to look at Mazda CX-5 they had on their lot, but it sold that morning or the day before. My boyfriend inquired about a 2019 Honda CR-V they had on their lot and asked if the price was negotiable, given that the mileage was pretty high (148,XXX for a 2019). Miguel (or Cole) said, "Everything on the lot is negotiable." Having just come from a Mazda dealership that had a strict no negotiation policy while also overpricing their used inventory, this was a huge plus for us. While we took the CR-V for a test drive, my boyfriend ran the specs on it and a couple codes popped up. Nothing major, but we wanted to ask about them. When we returned and told them about codes, Cole immediately took it back and checked it out. Didn't argue with my boyfriend, didn't take offense, nothing. Just took it back and offered to have us go back there with them while they looked it over. Huge green flag for me. On top of that, they had very outgoing personalities, were super funny and personable, great banter. Their building didn't feel like some over-sanitized, white-walled, personality-less dealership. It felt like I was going to my buddy's garage to get work done on my car and hang out (and I mean that in all the best ways). When it was time to sit down and start talking turkey, we didn't want to negotiate the price. These guys had been so cool from the very start, that at that point, it didn't feel right to haggle down. Instead, they took off the documentation fee, and we walked out paying the exact sticker price on the car. It is now the middle of March and my car has been running flawlessly. I have already taken it to Detroit and it did amazing. While I'm in no hurry to buy another car any time soon, if or when the time comes to get another one, they will be the first dealership I reach out to!

This is my second vehicle I've bought from eagle auto. Excellent dealership!!!! Will always come back to them!!!

Awesome work and got me in on short notice, thanks Miguel! You have earned this customer!

Overall positive experience in purchasing a used car. Friendly, open, and seemingly honest staff. The car needed a couple of small repairs, which were promptly addressed. No warranties, but it is a quality vehicle, in good condition, at a fair price.

Evelyn and Miguel were so friendly. The whole process was very smooth. We negotiated our price online and we’re were able to pick up and sign. Responsive to questions and requests for extra pictures.

Got a new car everything was great Evelyn was amazing so and helpful and supportive

Evelyn was a great representative she have good knowledge of the vehicles I wanted great experience

Great experience, people were great, in and out fast. I would recommmend this place to anyone.

I had a great experience here. They made me feel valued. Overall I’m happy with my purchase!