FAST by Accelerate Auto Group

Great car dealer would tell anyone to check with them before buying a a used

Had an amazing experience at FAST by Accelerate Auto Group! Seth was an incredible salesman—knowledgeable, friendly, and made the entire car-buying process smooth and enjoyable. He went above and beyond to ensure I got exactly what I was looking for. I’ll definitely be back for my next car purchase. Highly recommend this place and especially Seth for anyone in the market for a vehicle!

My son and I drove from Arlington to Rowlett to view a truck. Cory, the sales person, met us outside. We looked at the truck somewhat and my son and I test drove the truck. We liked the truck but didn’t make a decision that day. We went back a couple of days later and looked truck over again with more time. Found a few more cosmetic issues but nothing major. We were told if purchased that if something happened to truck within 30 days to bring it back and they will fix the problem. We purchased the truck that day. After having the truck for one day, the radio would not work correctly. We took the truck back and they corrected the problem with buying a new head unit for the radio system. It took a couple of days, got it back and all seems to be working correctly. The facility is nice and clean. Cory had an outgoing personality. This company does more than just sell cars. They will do consignment sales and locate you a vehicle as well. My biggest beef with this place and apparently all other dealerships is the extra prep fee that is added to the price that is not included in the advertised price on the internet. However, this place was the least amount of added fees that I have experienced. Overall we had a good experience with Cory and finance department. I may consider this place for next purchase.

I would stay far away from this place. I was told my car would be ready in 2 to 3 weeks. At the end of week 3 Ramon promised it would be ready at the end of the 4th week. Friday comes around and it's still not finished. I got my car back 4 and a half weeks later. I lost a good job because of the delay. A few weeks later the trim that was close to a weld came off while driving. I took it back and they wanted to charge me $110 dollars to fix there mistake. You guys say you'll get your car back exactly the way it was before but they refuse to fix there own mistake. I'll never do business with these people again. They are slow, untrustworthy and don't stand by there own work. So thanks accelerate I lost my job and will be doing my own repair on there mistake. Find another shop if you need body work done don't trust these guys.

Professional. pleasant, and painless are the top three words I would use to describe purchasing a quality pre-owned vehicle from Accelerate Auto Group. My wife and I had the happy opportunity to work with Adam recently on getting me a vehicle. The entire process felt more like spending an afternoon with a friend rather than purchasing a car. From the moment I walked in the door until I left with my purchase, I felt valued, listened too, respected, and above all as if I was joining a family. I can not say enough good things about the people at Accelerate Auto Group. I will enthusiastically recommend them to family and colleagues. If you are looking for somewhere to quickly present you with multiple options that hit all your needs; clean, pretty, well maintained vehicles; pain free financing; and an overall positive buying experience: look no further.

We worked with Becky on the purchase of my lady's new truck. This young lady went above and beyond for this dealership. Made the whole buying process go very smoothly. Would recommend working with this dealer to anyone. And especially working with Becky. Thanks again.

Lol the dealer response is comical. Yes you sent a walk around video, again as I stated you were not forthcoming in all the cosmetic issues or mechanical issues. Your sales person was pushy and acted like these small issues were no big deal. I guess spending 20 grand on a truck is no big deal to you guys. But to me it is. and regardless of your small increase in interest rate, it wasn’t worth it. More money for less truck. Again I looked at 3 vehicles and all 3 were not what they seemed. I don’t hide my reviews. I don’t even know how to do that. Idiots. And NO I did not ask for a longer term payment on the 2nd truck. So that’s a blantant lie! But I expect nothing less from liars I guess. What a joke this place is. Just the same as any other tote the note. 1st experience here has fantastic. Got a great deal on a great car, super friendly salesman that wasn’t pushy. 2nd one not so much. They have pretty pictures online of vehicles but in person they are not so pretty. Found a truck, let them run a hard pull on my credit, doing this whole online thing. Get to the dealer and the truck is not what it seemed. A lot of body damage, there was a hose not even connected under the hood, a couple lights didn’t work, vibration when driving, old tires. Was not worth what they were asking at all. At all. So thankful I did not put a deposit down on it. Looked at 2 other trucks while there since my credit was already ran, and same thing. One had 7 year old tires on it, and the other ended up being more somehow even though it was a v6. On top of a ridiculous interest rate. Just because you can get 20 grand for a truck doesn’t mean you should. But foolish people willing to pay these prices are why they are high. None of the trucks were even ready when we got there. One was down the street, one in back, and the original one still getting cleaned. Overall will not come back here. Tried to be a repeat customer but this whole 2nd experience was just awful. Seriously hate that I let them run my credit, wasted over an hour drive both ways, for subpar quality, and a sales person that was pushy and didn’t seem to really care about the bad quality. Oh well. Onto the next

steven of accelerate auto group is the best No-pressure, Trustworthy, honest, Quick and clear communication, No games Professional and polite salesperson Attentive to customer's needs Salesperson went above and beyond, even answered questions for me after hours. the best!

Andy is the man! I bought a 67 Vette that is like it came from the factory! Andy made the deal from purchase to delivery very easy. I can’t tell you how happy I am with the car and the service.

Excellent service.We came from out of state to purchase a car here and everything went very smoothly. Sales manager Andrew Moore was especially helpful .