Reviews
Had a great experience working with Nate Brown.
Had a great experience working with Nate Brown. He is knowledgeabled, friendly, and professional! Nate helped me find the right vehicle for my college-aged daughter. Nice work Nate keep it going! Satisfied customer Don
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We had the pleasure of Jeremy Pung working with us for
We had the pleasure of Jeremy Pung working with us for the second time to lease a new GMC Acadia. It was a very good experience and we will absolutely recommend the Shea dealership to our friends and relatives.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased a 2022 Ram 1500 Classic from Shea chesterfield.
Purchased a 2022 Ram 1500 Classic from Shea chesterfield. Love the vehicle and the sale was fine. It was after the sale that left a bad taste in my mouth. The truck had a Tonneau cover in the pictures. When I test drove it the cover was missing. I asked what happened and they said they were not sure. I had a gentleman’s agreement that Shea would purchase a new cover for me. A week turned into a month and after my 5 visit and calls. I was told that they were not going to honor the agreement! What bothered me the most was they strung me along for almost a month! Worse yet they could have just been upfront with me and said “the truck is being sold without the cover” I still would have bought the truck however they were not honest with me and that bothers me. As a sales engineer, I pride myself as being honest and upfront with my customers! Shea lost me for any future sales and I will not recommend them to anyone who is in the market for a vehicle!
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I was very disappointed in the service I received this
I was very disappointed in the service I received this time. My appointment for a oil change was at 10:30. I was never called till 12:30. I think I could get better service elsewhere which I will try next time.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
If I could give a no star I would!
If I could give a no star I would! This place has zero Communication skills! Set up a time to look at a vehicle got there and was told we could look at it because they took back to service and didn’t call me back to tell me that they had canceled the appointment…. Was told they would call when out and I can come look at and that they would put a hold on it so it wouldn’t sell! But that didn’t happen. Got a message from Dina saying they sold it Saturday And that she was sorry! I wouldn’t do business with her or this company ever in my life time! I know other people had positive results but I definitely didn’t not and was lied to. Maybe it was Dina the sale lady that didn’t care about a customer and keeping a promise so maybe if you go don’t use her!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Perhaps, this review will go through, if you are in the
Perhaps, this review will go through, if you are in the market for a used vehicle, please go elsewhere. I purchased a 2022 Volkswagen Passat in March 2025. The process was amazing my salesman was a dream to work with and due to my circumstances, he assisted a struggling mother get into a what appeared a very nice affordable vehicle. The car has been at the dealership more than it has been in my physical possession. The car reeked of gas, because the service department did not smell it did not happen, this is a reoccurring theme. After the third time the car was sent to Volkswagen dealership, and the o-ring was replaced. I still smell gas. The car is leaking oil, I was told that manufacturer oil recommendations is the reason why the vehicle is blowing out white smoke burning oil, hmm go figure. The backdoors constantly click when you accelerate or turn a corner, because the salesman did hear it, I was dismissed, I transport children occasionally I also transport my child and nephews, if the doors open, I hope Shea GMC Buick will take full responsibility. The camera and radio malfunctions all the time, it goes completely out without warning and can take upwards of 10 minutes to start working. Please save yourself and go elsewhere. This dealership will not honor their warranties.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Well the car wash Never Works!
Well the car wash Never Works!!!I payed for the premium auto policy $3000 doesn't cover anything never again !!Rip off
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
I went to Shea Buick GMC because their inventory of
I went to Shea Buick GMC because their inventory of preowned vehicles had many selections of the models that met my needs as far as mileage, year of manufacture and price. I actually bought the vehicle I had been the most interested in since March. I made an appointment, the salesman met me at the door and had the vehicle I was interested in with the air running ready for a test drive. It was perfect! We added a tonneau to the package, agreed on a price for the trade-in and the purchase price for the truck I bought. We arranged for the insurance, the installation of the tonneau and for a pick up time at my convenience. All was done in a matter of 2 hours! Everyone I worked with was kind, focused and professional... the efficiency of the transaction speaks volumes to the dedication of Sheas' staff!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The deslership with John Paris was friendly, clean,
The deslership with John Paris was friendly, clean, bright, informative and non pushy. A happy place to consider purchasing a new or used car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mark Zyber is the absolute best sales person.
Mark Zyber is the absolute best sales person. I have bought several cars from him and it is always a great experience. I also had an excellent experience with everyone I worked with or had contact with at Shea Buick GMC. I would definitely recommend them to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car