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495 Mazda

(3,148 reviews)
Visit 495 Mazda
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm Closed
2023 state dealer award
View 9 awards
2023 state dealer award 2022 state dealer award 2015 state dealer award 2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (978) 319-4339 (978) 319-4339
Used (978) 319-4122 (978) 319-4122
Service (978) 319-4316 (978) 319-4316

Inventory

See all 258 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2019.
If you are tired of that same old car shopping experience you have come to the right place. At 495 Mazda we pride ourselves on doing things a little differently around here and it all starts with you. We learned pretty early in our over 50 years of automotive experience that good old fashion honest business values are always the best way to go. It doesn?t matter if you have been a loyal 495 Mazda customer since the beginning or if this is the first time you are visiting us when you are shopping for a new or used vehicle in Lowell MA rest assured at 495 Mazda you will always be treated fairly.
Inspiration is closer than you think.

Service center

Phone number (978) 319-4316

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(3,148 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of 495 Mazda from DealerRater.

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Excellent experience from beginning to end! Enrique Santiago was knowledgeable, patient, and never pressured me into making a decision. John Karayianis made the financing process simple, transparent, and stress-free. Both kept me informed throughout the entire process and provided outstanding customer service. I highly recommend 495 Mazda and would gladly purchase another vehicle from them

Excellent experience from beginning to end! Enrique Santiago was knowledgeable, patient, and never pressured me into making a decision. John Karayianis made the financing process simple, transparent, and stress-free. Both kept me informed throughout the entire process and provided outstanding customer service. I highly recommend 495 Mazda and would gladly purchase another vehicle from them

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with 495 Mazda. We appreciate your recommendation and are glad our team could assist you well.

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I’ve had my tires and brakes done at this dealer and they have done a great job. Very clean waiting room and the staff are friendly. Price it a bit higher than average but they do a great job!

I’ve had my tires and brakes done at this dealer and they have done a great job. Very clean waiting room and the staff are friendly. Price it a bit higher than average but they do a great job!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our tire and brake services. We appreciate your feedback on our clean waiting area and friendly team. Your comments about pricing are noted as well.

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Emily has been my service advisor and knowledgable about my car and always efficient in scheduling appointments. She's great to deal with.

Emily has been my service advisor and knowledgable about my car and always efficient in scheduling appointments. She's great to deal with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our service team at 495 Mazda. We appreciate your feedback and are glad to hear about the efficient scheduling and knowledgeable support.

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I’ve been getting my car serviced here for three years and it is also efficient and easy going. I’m happy any time that I see Natasha is assigned to my service. I know everything will be great!

I’ve been getting my car serviced here for three years and it is also efficient and easy going. I’m happy any time that I see Natasha is assigned to my service. I know everything will be great!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in 495 Mazda. We appreciate your positive feedback about our service team. Your satisfaction is important to us.

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Always great service at 495 Mazda. I have my cars serviced here and also purchase. Will continue to do so!

Always great service at 495 Mazda. I have my cars serviced here and also purchase. Will continue to do so!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in 495 Mazda. We appreciate your loyalty and look forward to serving you again.

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He the best seller and work like friendly. And explain everything I want know about He is very good seller.

He the best seller and work like friendly. And explain everything I want know about He is very good seller.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback about our team at 495 Mazda. We appreciate your comments and are glad to hear you had a good experience.

Consumer response

I'm to buy a car from 495 Mazada And I love my car.

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Through and fair. Efficient and I liked are sales person Alex. He was knowledgeable about pleasant to deal with in the process of purchasing the car I was interested in buying. I would recommend the dealership for Purchasing Mazda.

Through and fair. Efficient and I liked are sales person Alex. He was knowledgeable about pleasant to deal with in the process of purchasing the car I was interested in buying. I would recommend the dealership for Purchasing Mazda.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending 495 Mazda and sharing your experience. We appreciate your feedback about our team's knowledge and efficiency. Please contact us if you have any further questions or concerns.

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I went to mazda the other day had a little metal nail in one of the new tires I put a few months ago tire is still in good condition they also found somethings that needed to be fixed to I left the car there for a few days they called me after it was done emily was super awesome thank you emily and every one at mazda for taking care of my car and washing it to very happy every thing went very good I will definitely come back again great job every one

I went to mazda the other day had a little metal nail in one of the new tires I put a few months ago tire is still in good condition they also found somethings that needed to be fixed to I left the car there for a few days they called me after it was done emily was super awesome thank you emily and every one at mazda for taking care of my car and washing it to very happy every thing went very good I will definitely come back again great job every one

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with 495 Mazda. We're glad our team took good care of your car and that you were satisfied with the service. We appreciate your feedback and look forward to serving you again.

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Use a pleasure to work with you as professional and helped us with our purchase of the Mazda CX 90 he also taught us what we needed to know about the car and how to drive it and everything else we needed to know he us helpful and kind

Use a pleasure to work with you as professional and helped us with our purchase of the Mazda CX 90 he also taught us what we needed to know about the car and how to drive it and everything else we needed to know he us helpful and kind

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with 495 Mazda. We appreciate your kind words about our team's professionalism and assistance with the Mazda CX-90. Your feedback is valued.

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What made a difference to me--with MAZDA495, was initially to get a precise explanation of exactly what needed repair. What HAD to be done & what could be safely postponed. Then, the personal intervention of the Service Manager when a problem with the loaner vehicle, confirmed for me I was dealing with a high quality firm.

What made a difference to me--with MAZDA495, was initially to get a precise explanation of exactly what needed repair. What HAD to be done & what could be safely postponed. Then, the personal intervention of the Service Manager when a problem with the loaner vehicle, confirmed for me I was dealing with a high quality firm.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with 495 Mazda. We appreciate your recognition of our clear communication and service management. Your feedback is valuable to us.

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