Reviews
Excellent service and very professional people Aron...
Excellent service and very professional people Aron Delfierro an excellent employee very experienced and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Exceeded my expectations. Aaron took care of my concern....
Exceeded my expectations. Aaron took care of my concern. All is well. I definitely come visit again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
There are so many Mercedes Benz dealerships that do not...
There are so many Mercedes Benz dealerships that do not handle the Mercedes Benz sprinter chassis. The San Juan dealership does. That makes it extremely convenient for us. Also, they found out that we need it a MUBX update which is a recall item. We had not heard about this. They did the update for us. They were very prompt and kept us informed throughout the process. Our sprinter chassis is a Winnebago Navion RV. When we called up we asked for a day one week in advance. That was no problem. We have heard horror stories about how some of the sprinter dealers are months behind in service. Not this location. It was an all-around terrific experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
1 y service was done on timeCar runs perfectMinor...
1 y service was done on time Car runs perfect Minor glitch w clock software fixed Carwash was thorough, as usual Excellent frappuccino
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have purchased 3 vehicles from this dealership and each...
I have purchased 3 vehicles from this dealership and each transaction was flawlessly executed with zero attitude or drama, unlike several other dealerships I have dealt with in the past. Joe Franco kept me well informed throughout the process and Sam Tijerina ensured that the transactions were seamless. I highly recommend giving them an opportunity to earn your business as they did mine.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
El trato del vendedor e igual a de los empleados es...
El trato del vendedor e igual a de los empleados es excelente, completamente satisfecho con el trato
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
As always, I was attended to by Aaron DF with excellent...
As always, I was attended to by Aaron DF with excellent and fast customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Since we walk in Javier Hinojosa gave us a warm welcome,...
Since we walk in Javier Hinojosa gave us a warm welcome, and make us feel very good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Best or Nothing!! From sales to service, this has...
The Best or Nothing!! From sales to service, this has been the best experience I have ever had at a car dealership. Isaiah Calzada and Jessie Ortiz were both courteous and professional. I have purchased Mercedes vehicles before, but never have I had the exceptional service that you get at Mercedes Benz of San Juan.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Just want to say that I had the best experience ever....
Just want to say that I had the best experience ever. Joe Trevino was a amazing salesman always there to answer my questions. Also want to thank Frankie Gonzalez for teaching us to use all the features of the GLE 53 Coupe. Just a overall a fabulous dealership. If your looking to buy from Mercedes San Juan just ask for Joe T. he'll put you in the car of your dreams.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
