Reviews
I had the distinct pleasure of working with Mr Joe
I had the distinct pleasure of working with Mr Joe Trevino when trading in my vehicle. He not only paid close attention to what I was looking for but got me the best deal available. Mr Trevino was a delight to work with and made the overall process a great experience! I highly recommend Mr Trevino and this dealership to anyone who wishes to be appreciated and valued as a customer!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sandra, thank you for providing this awesome feedback for Joe! We will be sure to pass your kind words along to him. Thank you for coming to see us and congratulations on your new vehicle! :) - The Team at Mercedes-Benz of San Juan
My rep Priscilla is awesome.
My rep Priscilla is awesome.....she rates a perfect score. Always responsive and very attentive.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Robby, thanks so much for your kind words towards Priscilla! We aim to deliver a stellar experience to every guest, so I would love it if you contacted me directly at Timothy.Shook@cagaustin.com if there is anything we could have done to earn that 5th star. Thanks again, and I look forward to hearing from you soon! :) - Timothy Shook, COO
Really great service and excellent staff always a great
Really great service and excellent staff always a great experience taking my truck for service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Elisa, thank you for taking the time to provide this generous feedback! It was a joy being able to assist you and we look forward to the next time you make it our way. :) - The Team at Mercedes-Benz of San Juan
Fast service.
Fast service. Excellent work. Great customer service. I am very happy with the outcome. I recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Patricia, that is what we love to hear! Thank you so much for the praise and support, we appreciate it so much! :) - The Team at Mercedes-Benz of San Juan
Timely, no delays , kept us informed of status and cost.
Timely, no delays , kept us informed of status and cost. Pricilla was very professional in all aspects.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words towards Pricilla! It's fantastic to know that she delivered such a stellar experience, and we can't wait to welcome you back again in the future. Take care! :) - The Team at Mercedes-Benz of San Juan
Wendy is great!
Wendy is great! She’s very helpful. Speed of service was good. It was a good visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words towards Wendy! We're so glad you enjoyed everything here, and we hope to see you again in the future. :) - The Team at Mercedes-Benz of San Juan
Very friendly and knowledgeable staff; I never felt...
Very friendly and knowledgeable staff; I never felt pressured and they have been very helpful even after my purchase!! I would definitely recommend this dealership!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for all of the love and support, Miguel! We feel so lucky to have you as our client. Congratulations on your new vehicle, we really hope you are loving it! :) - The Team at Mercedes-Benz of San Juan
Fast and friendly service. Aaron Del Fierro was very...
Fast and friendly service. Aaron Del Fierro was very helpful. I will definitely come back for services here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service and friendly employees. They take care...
Excellent service and friendly employees. They take care of their customers in a timely manner. Excellent service advisors
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service and friendly staff. Wouldn’t go...
Excellent service and friendly staff. Wouldn’t go anywhere else to buy my next Mercedes
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair