Reviews
Service representative was very responsive and accomodate...
Service representative was very responsive and accomodate to my needs. Service was quick and price was what was quoted before. Im very pleased with service.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service I would definitely purchase again...
Great customer service I would definitely purchase again from San Juan dealership. Brandon Dahlman made it a smooth and easy transition for me with my busy schedule.
- Customer service —
- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
service B
perform annual service and replace windshield. Marco was very informative of the status of my car while in service. I got a loaner vehicle so I could go home.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Department
Juan and his staff is always awesome! Took in my Class C Motorhome in for service and was treated like royalty. It was ready when they said it was going to be ready.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Talk about a great review! Glad to hear that everything went smoothly and we appreciate you being our guest. -The Team at Mercedes-Benz of San Juan
Great Service from all your employees
Excellent Service from all. Wendy Vasquez did a great job keeping me on the loop. Will recommend to all friends and family. Thank you all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so happy to know that you had an excellent experience! Thank you so much for the praise and for being our guest. -The Team at Mercedes-Benz of San Juan
Employees are very nice and helpful, my problems was...
Employees are very nice and helpful, my problems was taking care. They provide me a loaner car and they gave a complementary car wash thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience at Mercedes Benz dealership was awesome! I...
My experience at Mercedes Benz dealership was awesome! I love my car And all it’s features. The service was excellent as ndcwr had s as n excellent salesman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
satisfecha con el servicio, hicieron los recalls demi...
satisfecha con el servicio, hicieron los recalls de mi carro, solo la espera de las partes fue lo k demoro el trabajo, y x eso me dieron la opcion de un carro prestado, no lo tome pero estaba disponible .
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
¡Gracias por la revisión y por ser nuestro cliente, Patty! Agradecemos su paciencia mientras esperamos que lleguen las piezas y esperamos que nos avise la próxima vez que podamos ayudarlo. -El equipo en Mercedes-Benz de San Juan
I was very satisfied with their Customer service ....
I was very satisfied with their Customer service . Enrique helped me find my dream car . I had a very great experience and I felt comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professionalism at its Best!
I have been extremely pleased with the level of professional and service received here at Mercedes Benz San Juan. Aaron Del Fierro it a great asset to your dealership. Aaron is always on point and very attentive to my service needs. Much appreciated, Lucy Casso
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lucy, we greatly appreciate the kind words! Thank you for being our guest and helping to spread the good word about us. :) Aaron is definitely an asset to our team and we're lucky to have him! -The Team at Mercedes-Benz of San Juan