Shottenkirk Toyota of Weatherford

Michael was friendly and had a take charge attitude. He explained everything and was very pleasant.

Customer service is fabulous at Shottenkirk Toyota! Thank you Michael for your attentiveness, friendliness, and professionalism! I highly recommend these guys!!

Mike is definitely one of the best representatives that this deal dealership has he always goes above and beyond I literally drive an hour to come here for my service. I have purchased two cars from here as well. They definitely take customer service to the next level.

Awesome crew. Did the diagnostics and no problems found. Talked through the process and explained the outcome. Seemed very knowledgable and patient with explanations.

I think this was a great place and great service very friendly and very helpful

Mike at Toyota is great! Very thorough, updates you often and provides the best service and prices. Won’t take my 4Runner anywhere else!

Clean, courtesy and helpful. They take a genuine interest in you and your vehicle. I appreciate the commitment.

Very transparent, not pushy with sales suggestions, and very easy to work with. I’ve had Manny before and he’s always great.

I drove over 200 miles to this dealership after confirming with their team that they had specific trucks I wanted — including a 2022 model I was told was on the lot, in “perfect condition” and Toyota Certified. I even provided a list of four VINs ahead of time. At no point was I told about any hail damage — not before my drive, not when I arrived, and not even when they sent me to the wrong lot and had me test drive completely different models. When none of my requested vehicles were on site, they tried to get me to write up a deal “sight unseen” to bring one over from another lot — still without disclosing any damage. I refused until I could actually see the trucks, booking a hotel so I could stay overnight. The next day, I finally saw the vehicles: every single one had significant hail damage that had never been disclosed. They were not in “perfect condition” and not Toyota Certified as claimed — in fact, none were even eligible for certification. Financing was no better: I was shown only monthly payments, never the full contract price before signing. When I asked to see the written paperwork, I was told “no” until I brought the full down payment (I gave $10K that day and $15K the next when I picked up the truck). The finance manager withheld all contract paperwork until after I paid the deposit and took delivery. I was charged $6,995 for a bundled “warranty + maintenance” package without a clear breakdown, at wildly inflated prices and with very limited coverage. The “paint” warranty had a $2,500 max payout despite costing $3,000. The warranties were bundled in a way that made them look like one plan, not three separate ones. The maintenance plan was misrepresented and far less valuable than presented — essentially $250 per oil change and tire rotation. I am now canceling these add-ons, but the refund will go straight to my loan, meaning I still paid interest on inflated amounts that should never have been there. From my experience, this dealership engages in bait-and-switch advertising, non-disclosure of vehicle condition, and non-transparent financing. If you shop here: Get every claim in writing. Insist on seeing all vehicles in person before discussing a deal. Demand complete paperwork before signing anything — not on a small screen. Ask for all “fine print” upfront. I was never given complete warranty details, even after I received my paperwork.

Manny was friendly and professional. The maintenance was done quickly and I love that they wash my car before I leave.