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Vaden Cadillac Brunswick

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (36 reviews)
Visit Vaden Cadillac Brunswick
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–6:00pm
Sunday Closed Closed
New (866) 867-2720 (866) 867-2720
Used (855) 611-4790 (855) 611-4790
Service (833) 867-0342 (833) 867-0342

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (36 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vaden Cadillac Brunswick from DealerRater.

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Thanks to the Vaden team for service on my Cadillac.

Thanks to the Vaden team for service on my Cadillac. Tina and Angela are great! I’ve also recently purchased a Chevrolet and will be bringing it to Vaden for service! Professional team and pleasant to work with!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer expericence

I would like to take a minute to rate my experience with Vaden Cadillac, Brunswick a 5 star rating. A special thank you to Jeffrey and Ms. Angie for providing excellent customer service. Jeffrey, thank you for your patience and knowledge in answering my questions regarding my purchase of the 2023 CT5 Cadillac. The car is beautiful and just what I was looking for. I would highly recommend doing your car shopping at Vaden, Brunswick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Will definitely never buy anything from this dealership.

Will definitely never buy anything from this dealership. My wife and I drove from Jacksonville, FL with the intention of buying a vehicle that was listed on their website for a certain price. When we got to the dealership looked over the vehicle the sticker stated the same price as the website. When we got the purchase agreement they marked up the vehicle by 33% over sticker. I believe this was deception and clearly not transparent. Potential buyers need to run!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, we appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (912) 2265-3540 when you have a chance. Thank you, and we look forward to hearing from you.

My wife and I bought a XT4 from Steven Dickens.

My wife and I bought a XT4 from Steven Dickens. He was excellent. Very knowledgable in all aspects of the deal. Also, the finance manager was great, We got a great deal. Seber & Cindy Newsome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We recently bought a vehicle from this dealership.

We recently bought a vehicle from this dealership. What a great experience!!! We had an appointment with Jacob. He was so Professional and handled everything so smoothly. Everyone at the dealership that we can in contact with was so nice and helpful. We will definitely refer our family and friends to this dealership and look forward to doing more business with them!!! Thank you Jacob!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Steer clear of Vaden Cadillac if you value honesty and

Steer clear of Vaden Cadillac if you value honesty and transparency, as that is in no way the “Vaden way”. We have been trying for 2 days to buy a new Cadillac for the price and terms clearly advertised on their website, and have encountered nothing but misrepresentation, lies, excuses, and refusal to meet the price and terms promised online. They’ve even used the line: “the fine print states pricing can change daily” as an excuse, yet the advertising continues to promise the same misleading price that apparently cannot really be obtained, even though all discounts displayed are clearly noted as applying to everyone. Eventually, the sales manager stopped responding when called out on their misrepresentation. Shameful way of doing business for a company that claims to honor integrity, transparency, and family values.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are disappointed to hear that your experience with us was not a positive one. If you could, please reach out to us to discuss this matter in more detail. Thank you!

Great workers and Brent Johnson and Jacob was amazing .

Great workers and Brent Johnson and Jacob was amazing . Greatest car dealership around Brunswick thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They had great prices for the CT4 models, but we’re not

They had great prices for the CT4 models, but we’re not available to purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

You brace yourself going into a car dealership You

You brace yourself going into a car dealership You Prepare mentally for the oncoming “pushy salesmen.” And then they don’t come. Instead, you get friendly people like “ Keyone Walker” who don’t try to “push” anything on you. He was Very helpful, attentive with a Sense of Humor. That was my experience @ Dan Vaden Cadillac in Brunswick Ga.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The customer experience is horrible.

The customer experience is horrible. I was hoping everything would work out but it has been two months and I am still getting the run around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are disappointed to hear that your experience with us was not a positive one. We would like to get more details about this; please reach out to us at your earliest convenience at (912) 961-5893.