Reviews
Write a reviewThanks to the Vaden team for service on my Cadillac.
Thanks to the Vaden team for service on my Cadillac. Tina and Angela are great! I’ve also recently purchased a Chevrolet and will be bringing it to Vaden for service! Professional team and pleasant to work with!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer expericence
I would like to take a minute to rate my experience with Vaden Cadillac, Brunswick a 5 star rating. A special thank you to Jeffrey and Ms. Angie for providing excellent customer service. Jeffrey, thank you for your patience and knowledge in answering my questions regarding my purchase of the 2023 CT5 Cadillac. The car is beautiful and just what I was looking for. I would highly recommend doing your car shopping at Vaden, Brunswick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Will definitely never buy anything from this dealership.
Will definitely never buy anything from this dealership. My wife and I drove from Jacksonville, FL with the intention of buying a vehicle that was listed on their website for a certain price. When we got to the dealership looked over the vehicle the sticker stated the same price as the website. When we got the purchase agreement they marked up the vehicle by 33% over sticker. I believe this was deception and clearly not transparent. Potential buyers need to run!!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi there, we appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (912) 2265-3540 when you have a chance. Thank you, and we look forward to hearing from you.
My wife and I bought a XT4 from Steven Dickens.
My wife and I bought a XT4 from Steven Dickens. He was excellent. Very knowledgable in all aspects of the deal. Also, the finance manager was great, We got a great deal. Seber & Cindy Newsome
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We recently bought a vehicle from this dealership.
We recently bought a vehicle from this dealership. What a great experience!!! We had an appointment with Jacob. He was so Professional and handled everything so smoothly. Everyone at the dealership that we can in contact with was so nice and helpful. We will definitely refer our family and friends to this dealership and look forward to doing more business with them!!! Thank you Jacob!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Steer clear of Vaden Cadillac if you value honesty and
Steer clear of Vaden Cadillac if you value honesty and transparency, as that is in no way the “Vaden way”. We have been trying for 2 days to buy a new Cadillac for the price and terms clearly advertised on their website, and have encountered nothing but misrepresentation, lies, excuses, and refusal to meet the price and terms promised online. They’ve even used the line: “the fine print states pricing can change daily” as an excuse, yet the advertising continues to promise the same misleading price that apparently cannot really be obtained, even though all discounts displayed are clearly noted as applying to everyone. Eventually, the sales manager stopped responding when called out on their misrepresentation. Shameful way of doing business for a company that claims to honor integrity, transparency, and family values.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We are disappointed to hear that your experience with us was not a positive one. If you could, please reach out to us to discuss this matter in more detail. Thank you!
Great workers and Brent Johnson and Jacob was amazing .
Great workers and Brent Johnson and Jacob was amazing . Greatest car dealership around Brunswick thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They had great prices for the CT4 models, but we’re not
They had great prices for the CT4 models, but we’re not available to purchase
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
You brace yourself going into a car dealership You
You brace yourself going into a car dealership You Prepare mentally for the oncoming “pushy salesmen.” And then they don’t come. Instead, you get friendly people like “ Keyone Walker” who don’t try to “push” anything on you. He was Very helpful, attentive with a Sense of Humor. That was my experience @ Dan Vaden Cadillac in Brunswick Ga.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The customer experience is horrible.
The customer experience is horrible. I was hoping everything would work out but it has been two months and I am still getting the run around.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
We are disappointed to hear that your experience with us was not a positive one. We would like to get more details about this; please reach out to us at your earliest convenience at (912) 961-5893.