Reviews
My car was supposed to be there for 1 day and ended up being there 9 days. Then somehow got a $100 charge and then a $119 charge and then was only refunded $89 out of my $150 deposit all from enterprise which I was referred to and brought to by Kia and had to drive around for over a week due to Kia's inefficiency
My car was supposed to be there for 1 day and ended up being there 9 days. Then somehow got a $100 charge and then a $119 charge and then was only refunded $89 out of my $150 deposit all from enterprise which I was referred to and brought to by Kia and had to drive around for over a week due to Kia's inefficiency
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I felt respected as a customer and appreciated his honesty & transparency throughout the entire process. I would definitely recommend him to family and friends
I felt respected as a customer and appreciated his honesty & transparency throughout the entire process. I would definitely recommend him to family and friends
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very thorough but quick, super professional and pleasant When I got there, he checked us in right away Hold up all our information took the car. He said he had it all taken care of and then followed up right away. When the car was done has been ready when we got there. It was great.
Very thorough but quick, super professional and pleasant When I got there, he checked us in right away Hold up all our information took the car. He said he had it all taken care of and then followed up right away. When the car was done has been ready when we got there. It was great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
excellent, prompt, courteous and knowledgable. Best advisor. Got me in and out quick without any problems
excellent, prompt, courteous and knowledgable. Best advisor. Got me in and out quick without any problems
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very disappointing told me Twice in 2 hours. TireS was rotated, AND NOW I FIND OUT VERY DIRTY HEPA FILTER WAS NOT REPLACED AND I WAS NOT NOTIFIED OF IT. WILL HAVE ANOTHER MEETING WITH GENERAL MANAGER.
Very disappointing told me Twice in 2 hours. TireS was rotated, AND NOW I FIND OUT VERY DIRTY HEPA FILTER WAS NOT REPLACED AND I WAS NOT NOTIFIED OF IT. WILL HAVE ANOTHER MEETING WITH GENERAL MANAGER.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Michael was very patient, knowledgeable, and helpful throughout the entire car-buying process. He took the time to explain all of my options and made sure I felt comfortable every step of the way. From start to finish, his focus was entirely on helping me find the right vehicle. He even drove my new car to my house, which saved me a lot of time and made the experience even more convenient. I truly appreciate his excellent customer service and highly recommend working with him.
Michael was very patient, knowledgeable, and helpful throughout the entire car-buying process. He took the time to explain all of my options and made sure I felt comfortable every step of the way. From start to finish, his focus was entirely on helping me find the right vehicle. He even drove my new car to my house, which saved me a lot of time and made the experience even more convenient. I truly appreciate his excellent customer service and highly recommend working with him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership was great Top-notch service from start to finish. The team is professional, honest, and efficient. My car was ready when promised, and the waiting area was clean and comfortable. Will definitely be returning for future maintenance!
The dealership was great Top-notch service from start to finish. The team is professional, honest, and efficient. My car was ready when promised, and the waiting area was clean and comfortable. Will definitely be returning for future maintenance!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Nicole is so prompt and professional. She has a calm demeanor and helped me with a car emergency that I had.
Nicole is so prompt and professional. She has a calm demeanor and helped me with a car emergency that I had.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Car was ready a little late, but the service advisor kept me informed and did his best to get the car ready
Car was ready a little late, but the service advisor kept me informed and did his best to get the car ready
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Dealership is fine it just one of those things I have to bring it back and have them redo whatever they did previously happens all the time.
Dealership is fine it just one of those things I have to bring it back and have them redo whatever they did previously happens all the time.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair