Reviews
Contact person was great. Dealership was comfy and very helpful. Will continue to use them.
Contact person was great. Dealership was comfy and very helpful. Will continue to use them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Eboni and Soarin made it effortless and pleasant to drop off and pick up for service. They gave amazing customer service
Eboni and Soarin made it effortless and pleasant to drop off and pick up for service. They gave amazing customer service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
After getting my car checked out for blowing spark plugs they wanted to charge me over $2900 for a oil sender and two wiring harnesses. I took it to another shop who checked it more thoroughly and saw that the harnesses were fine. The sender was bad. Total fix price? 400. Even if it needed the harnesses they said the car needed even a fresh oem kia part the total price would have been 600. Absolutely disgusting gouging and dishonesty. I only went here because the car I do own is still under warranty. The other car that I just mentioned was not.
After getting my car checked out for blowing spark plugs they wanted to charge me over $2900 for a oil sender and two wiring harnesses. I took it to another shop who checked it more thoroughly and saw that the harnesses were fine. The sender was bad. Total fix price? 400. Even if it needed the harnesses they said the car needed even a fresh oem kia part the total price would have been 600. Absolutely disgusting gouging and dishonesty. I only went here because the car I do own is still under warranty. The other car that I just mentioned was not.
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- Overall experience
- 4.0
- Does not recommend this dealer
- Came in for service or repair
Hello Aemontagues188 Thank you for your review. Every review is very important to use, and we do take them very seriously. One thing to remember is here at KIA Delray we complete a full multi-point inspection of the vehicle therefore telling you every recommendation that the vehicle requires. It is up to you at that point whether to have all of the work completed. Also, prices and labor charges do vary from shop to shop. We are a certified KIA Dealership therefore when we perform the multi-point inspection the recommendations include parts and labor as well as using all OEM parts. I am sure for $400 you were not getting OEM parts and that was not including labor. If that is the case, then by all means go for it. Just to let you know if that does not workout you can always call and set an appointment to get your vehicle repaired properly with OEM parts. Thank you - Jon Brown-Stepan - Service-To-Sales Manager - KIA Delray - 561-461-6935
Evweything was done quickly, correctly and professionally. Nohing was rushed orincomplete.. no more to discuss
Evweything was done quickly, correctly and professionally. Nohing was rushed orincomplete.. no more to discuss
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Needlemark44 Thank you so much for your positive review concerning your service visit. We at KIA Delray pride ourselves on customer service and listening to our guests needs. I am very glad your experience with your visit was positive and do hope you continue to visit us for your vehicle needs. Jon Brown-Stepan - Service-To-Sales Manager - KIA Delray - 561-461-6935
I asked to rotate the tires and i think they forgot to do it Overall experience good
I asked to rotate the tires and i think they forgot to do it Overall experience good
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Maria.... Thank you for your review and experience with us here at KIA Delray. Our technicians as well as our Service Advisor strive to do there best to make sure all of your vehicle needs are addressed and completed properly. If you strongly feel your tires were not rotated at your last visit please give me a call and I will personally schedule an appointment to rotate your tires Complimentary. You may reach me at 561-461-6935 - Jon Brown-Stepan - Service-To-Sales Manager - KIA Delray...
The Team from the top down Joe, Patrick, and Moe offered excellent service and helped my wife and I select the perfect car, the 2026 K4 Turbo. They gave us a excellent deal which we were very happy with. This is the 3rd car we have leased from Delray Kia and have never had a bad experience. They have always satisfied all of our needs. Highly recommend Delray Kia!
The Team from the top down Joe, Patrick, and Moe offered excellent service and helped my wife and I select the perfect car, the 2026 K4 Turbo. They gave us a excellent deal which we were very happy with. This is the 3rd car we have leased from Delray Kia and have never had a bad experience. They have always satisfied all of our needs. Highly recommend Delray Kia!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Had issues with oxygen sensors, but repaired and luckily still under warranty Was a pleasant experience
Had issues with oxygen sensors, but repaired and luckily still under warranty Was a pleasant experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We found the car we had been looking for. Speaking with Halli A. and Alejandro G. gave us the confidence to drive 110 miles, fly almost 600 more miles. And a 45 minute Uber ride. All was prepared for our arrival. We were at dealership 2 hours and drove the car 11.5 hours back home. We were very well pleased.
We found the car we had been looking for. Speaking with Halli A. and Alejandro G. gave us the confidence to drive 110 miles, fly almost 600 more miles. And a 45 minute Uber ride. All was prepared for our arrival. We were at dealership 2 hours and drove the car 11.5 hours back home. We were very well pleased.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Work was fine. A little slow. Too much of an upsell on additional work suggested.
Work was fine. A little slow. Too much of an upsell on additional work suggested.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
We are very pleased with the service. Sorren always keeps us informed of the progress and makes sure all concerns are addressed and repaired properly.
We are very pleased with the service. Sorren always keeps us informed of the progress and makes sure all concerns are addressed and repaired properly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair